CBR3309E   dddd, {ACCESSOR | CONTROLLER | DRIVE | MEDIA | UNKNOWN} {SERVICE | MODERATE | SERIOUS | ACUTE | UNKNOWN} ALERT ON LIBRARY=lib-name, MT=device-type, SERIAL=mmpp-ssssss, DRIVE=drive-name, VOLSER=volser, ACTION={NONE | CLEAN | REPLACE | REPAIR}, REFCODE=tttt ffff

Explanation

OAM received an unsolicited attention message from a 3995 optical library dataserver. The unsolicited attention message type indicates an 3995 optical library dataserver service information message (SIM) indicating that a component within the 3995 optical library dataserver is malfunctioning.

The component requiring service is defined as:
ACCESSOR
Optical library robotic accessor.
CONTROLLER
Optical library controller.
DRIVE
Optical drive.
MEDIA
Optical disk media.
UNKNOWN
The optical library dataserver did not identify a valid component.
The severity of the Service Information Message (SIM) is defined as:
SERVICE
The optical library dataserver needs service.
MODERATE
The optical library dataserver needs service. Performance or availability is being impacted by the malfunction.
SERIOUS
The optical library dataserver needs service. Performance or availability is being severely impacted by the malfunction.
ACUTE
The optical library dataserver needs immediate service and is not capable of functioning.
UNKNOWN
The optical library dataserver did not identify a valid severity.
In the message text:
dddd
MVS™ device number, associated with the 3995 optical library dataserver, on which the unsolicited attention message was received.
lib-name
Name of the failing 3995 optical library dataserver.
device-type
Machine type and model number of the failing 3995 optical library dataserver, in the form tttt-mmm, where tttt is the machine type (3995) and mmm is the model number.
mm
Manufacturer identifier of the 3995 optical library dataserver.
pp
Plant of manufacture for the 3995 optical library dataserver.
ssssss
Serial number of the 3995 optical library dataserver.
drive-name
Name of the failing drive within the 3995 optical library dataserver.
volser
Volume serial number of the failing volume within the 3995 optical library dataserver.
The reference codes listed help the IBM® hardware service personnel to identify which parts to bring to service the failing machine.
tttt
The first reference code listed is the 3995 optical library dataserver Task Request Block (TRB) return code.
ffff
The second reference code listed is the 3995 optical library dataserver Fault Symptom Code (FSC).

System action

The 3995 optical library dataserver service information message is logged as an Asynchronous Notification Record (ANR) type X'A3' in SYS1.LOGREC if the hardware unsolicited attention indicates that logging is requested.

Operator response

Notify the system programmer. After notifying the system programming staff, delete this message from the MVS console using the MVS CONTROL command.

System programmer response

Run an Environmental Record, Editing and Printing (EREP) report to format and print the Asynchronous Notification Records for the 3995 optical library dataserver in question. Search problem reporting databases for a fix for the problem. If no fix exists, contact the IBM Support Center. Have the MVS console log (containing the CBR3309E message) and the EREP Detailed Edit Report or the EREP System Exception Report available for IBM hardware service and support personnel.

Source

Object Access Method (OAM)

Routing Code

2,4,6,10

Descriptor Code

3

Parent topic: CBR messages