CBR4196D   Job job-name, drive device-number, volser volser, error code error-code. {Reply 'R' to retry or 'C' to cancel. | Reply 'R' to retry, ‘W’ to wait or 'C' to cancel.}

Explanation

A permanent error has been detected during Library Automation Communication Services (LACS) processing for the MOUNT or WAIT function for job job-name. It may be possible for the operator to correct the error, allowing the job to continue execution.

Depending on the permanent error, different replies might be listed in the message. The 'W' or wait reply is only listed as an option for a volume in-use error (permanent error reason code X’67’). All of the other errors get the standard reply of 'R' to retry or 'C' to cancel.

The volume serial number volser is the requested volume serial number. For a nonspecific mount (SCRTCH or PRIVAT), SCRTCH is displayed for the volume serial number.

System action

If the operator replies 'C', the permanent error return code is set, and control is returned to the caller.

If the operator replies 'R', the mount is retried. LACS does not reissue the WTO message which may have been included as part of the original mount request. If the retried request is a LACS WAIT, the WTO message is no longer available. The message traffic surrounding the retry provides an audit trail in both the job log and the system log.

If, during the retry, the mount again fails, and the error is subject to retry, the retry logic is reexecuted. Only when the mount succeeds, or when the error is not subject to retry, or when the operator indicates that retry is not to be attempted, does control return to the caller.

If the operator replies 'W', which is only a selectable recovery action with the volume in-use error, LACS waits for two minutes and attempts the mount again. If after six retries the volume is still in-use, message CBR4196D is reissued. If during the retry attempt a different error is detected, message CBR4196D will be issued with the new error code.

Operator response

If the error cannot be recovered, reply 'C'.

The error code in the message is in the form of 14xxrr, where:
14
is the permanent error return code.
xx
is '01' if the function was a mount request, or '03' if the function was a wait request.
rr
is the permanent error reason code.

The permanent error reason codes, and the recovery action to be taken for each, are:

Code
Meaning/Action
61
The library is offline.
  1. Use the VARY SMS,LIBRARY command to vary the library online.
  2. If the library comes online successfully, message CBR3004I is issued. Reply 'R' to retry the mount.
62
The library is not operational.
  1. Check system status on the Library Manager console to determine if a hardware or microcode problem has caused the library to be marked not operational.
  2. Take appropriate steps to clear any hardware or microcode problem. See the IBM TotalStorage Enterprise Automated Tape Library Operator Guide for specific actions that may need to be taken.
  3. Use the VARY SMS,LIBRARY command to vary the library online.
  4. If the library comes online successfully, message CBR3004I is issued. Reply 'R' to retry the mount.
63
Permanent I/O error without library sense data.
  1. Check system status on the Library Manager console to determine if a hardware or microcode problem has caused the permanent I/O error.
  2. Take appropriate steps to clear any hardware or microcode problem. See the IBM TotalStorage Enterprise Automated Tape Library Operator Guide for specific actions that may need to be taken.
  3. Reply 'R' to retry the mount.
64
Library equipment check.
  1. Check system status on the Library Manager console to determine the reason for the equipment check.
  2. Take appropriate steps to clear any hardware or microcode problem. See the IBM TotalStorage Enterprise Automated Tape Library Operator Guide for specific actions that may need to be taken.
  3. Reply 'R' to retry the mount.
67
Requested volume already in use.

If the volume is mounted or pending mount on another drive, retry by WTOR. The operator can:

  1. Use the LIBRARY DISPDRV command to determine where the volume is in use.
  2. When the volume is demounted from the other drive, reply 'R' to retry.

Or the operator can reply 'W' to wait. LACS will automatically wait two minutes before reissuing the mount. If after six retries the volume is still-in-use, message CBR4196D will be reissued.

69
No scratch volumes available in library.
  1. Enter scratch volumes of the appropriate type into the library. Message CBR4105I, issued following message CBR4000I in the multi-line WTO described above, identifies the required media type or specifies "eligible." If "eligible" appears, any media type applicable for the drive may be used. Completion of cartridge entry processing is signaled by message CBR3610I.
  2. The operator may choose instead to use a tape management system to return expired volumes to scratch status.
  3. Reply 'R' to retry.
6B
Requested volume misplaced in library.
  1. Locate the misplaced volume and place it in the input station. When the Library Manager has recognized the volume, message CBR3769I is issued.
  2. Reply 'R' to retry.
74
Library Manager offline.
  1. Change the Library Manager mode to online at the Library Manager console.
  2. Reply 'R' to retry.
75
Requested volume inaccessible in library.
  1. Retrieve the inaccessible volume and place it in the input station. When the Library Manager has recognized the volume, message CBR3777I is issued.
  2. Reply 'R' to retry.
76
Requested drive no longer available.
  1. Check drive status on the Library Manager console to determine if an intervention required condition exists for the drive.
  2. Take appropriate steps to clear the intervention required condition. See the IBM TotalStorage Enterprise Automated Tape Library Operator Guide for specific actions that may need to be taken.
  3. Use the Library Manager console to make the drive available.
  4. Vary the drive online to the system where the job is running, using the MVS™ VARY command.
  5. Reply 'R' to retry.
78
Request lost by library.

Reply 'R' to retry.

79
Damaged cartridge ejected during mount attempt.
  1. Repair the damaged cartridge, if possible. The possibility also exists that the cartridge was mounted on an incompatible device. For further information refer to message CBR4122I. In the case of an incompatibility, it is probably best to reply 'C' to cancel the job and correct the cause of the incompatibility
  2. Reenter the cartridge into the library. Completion of cartridge entry processing is signaled by message CBR3610I.
  3. Reply 'R' to retry.
7A
Unrecoverable load failure during volume mount.
  1. Check drive status on the Library Manager console to determine if an intervention required condition exists for the drive. The possibility also exists that the cartridge was mounted on an incompatible device. For further information, refer to message CBR4011I. In the case of an incompatibility, it is probably best to reply 'C' to cancel the job and correct the cause of the incompatibility.
  2. Take appropriate steps to clear the intervention required condition. See the IBM TotalStorage Enterprise Automated Tape Library Operator Guide for specific actions that may need to be taken.
  3. Reply 'R' to retry.
7C
Requested drive left in stand-alone mode.
  1. If the drive is no longer needed in stand-alone mode, take the drive out of stand-alone mode at the Library Manager.
  2. Reply 'R' to retry.
7D
Valid copy of the volume is not currently available.
  1. If service is being performed at the library, this may be a temporary error condition. Reply 'R' to retry once service has been completed.
  2. Otherwise, contact your hardware service representative and reply 'C' to cancel.
91
Not enough physical drives available.
  1. Check the number of physical devices available. The VTS requires at least two physical tape devices to process mount requests. Once the devices are available, reply 'R' to retry.
  2. If necessary, contact your hardware service representative to perform the necessary repair actions and reply 'C' to cancel. To suspend mount processing, use the VARY SMS,LIBRARY command to vary the library offline.
92
Out of empty stacked volumes.
  • Enter physical scratch volumes into the VTS library and reply 'R' to retry once the volumes have been entered.
94
Logical volume mount failed.
  1. An error was encountered during the execution of the mount request for the logical volume. The reason code that is associated with the failure is documented in CBR4171I. See the IBM TotalStorage Enterprise Automated Tape Library Operator Guide for an explanation of the reason code and for specific actions that may need to be taken to correct the failure.
  2. Take the necessary corrective action and reply 'R' to retry.
  3. Otherwise, reply 'C' to cancel.
95
Canceled at the library.
  1. In order to take the library offline, the pending mount request has been canceled at the library.
  2. Wait until the library becomes online and operational again, and reply 'R' to retry.
  3. Otherwise, reply 'C' to cancel.
96
I/O VTS not available.
  1. Investigate why the I/O VTS is not available.
  2. Take appropriate action to resolve problem with VTS being unavailable. Search problem reporting databases for a fix for the problem. If no fix exists, contact the IBM® Support Center with the unavailable VTS.
  3. Once the I/O VTS is available again, reply "R" to retry.
97
Ownership cannot be obtained for the requested volume.
  1. If appropriate, enable ownership takeover for the volume.
  2. Reply 'R' to retry.

Source

Object Access Method (OAM)

Routing Code

2,3,5

Descriptor Code

2

Parent topic: CBR messages