Managing problems consists of adding them to the IPCS problem directory, specifying their attributes, modifying their attributes, listing them, and deleting them from the problem directory.

Problems defined to IPCS must be owned by someone. A problem owner usually is the person responsible for the problem and its solution. You specify the owner when you add the problem to the IPCS problem directory. You can specify the owner's TSO/E userid or let it default to the TSO/E user ID you are using when you add the problem.

Restrictions on processing problems are imposed through ownership of the problems. You can modify or delete a problem only if you own it. Optionally, your installation can designate a person as having administrative authority and a person (possibly the same one) as having delete authority. See the description of the IPCSPRxx member of SYS1.PARMLIB in z/OS MVS Initialization and Tuning Reference.

The person with administrative authority has the same authority as a problem owner but has that authority over all problems in the problem directory. The person with delete authority is the only person who can delete problems from the problem directory. If your installation designates someone with delete authority, neither problem owners nor the person with administrative authority can delete problems.

If no one at your installation has administrative authority or delete authority, the owner of a problem is the only person who can modify the problem's attributes and delete it.