Selecting tools and service aids

This topic introduces the tools and service aids that z/OS® Communications Server provides for diagnosis. As used in this document, the term tools includes dumps and traces, while the term service aids includes all other facilities provided for diagnosis.

For example:

SVC dump and system trace are tools.
LOGREC data set and IPCS are service aids.

The following information is discussed in this topic:

How do I know which tool or service aid to select? lists problem types and matches them with the appropriate tool or service aid. Use this topic to select the tool or service aid you need for a particular problem.
Overview of available tools and service aids describes each tool and service aid, including when to use it for diagnosis. Use this topic when you need an overview of tools and service aids, or to find the appropriate time to use a particular tool or service aid.
Methods for submitting documentation describes how to send documentation electronically to IBM® using FTP or e-mail.
Necessary documentation lists the documentation you need to gather before contacting the IBM Software Support Center.