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Service distribution z/OS Planning for Installation GA32-0890-02 |
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Both preventive and corrective service are delivered using processes such as Shopz, SMP/E Internet Service Retrieval, and ServiceLink. The zSeries Technical Support website contains information about problem submission, problem review, open and closed APARs, and documentation. The Web address is http://www.ibm.com/eserver/zseries/support/. |
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