This section describes the Global Filter in IBM Support Assistant, which provides various ways to filter and narrow the results from an analysis scan of all the files within a case.
The function provided by this filter is only available after the case has been scanned. See Automated Problem Analysis for details on how to initiate a scan of a case.
The Global Filter at the top right corner of the IBM Support Assistant application, allows you to narrow down the information displayed in the various views associated with the automated analysis (Overview, Symptoms, Knowledge Base Matches and Files). For example, the time filter allows you to specify a start/end date and time so that only symptoms contained within this date range will be shown in the Symptoms View, and so that only properties from files that match this date range will be show in the Overview. The following filters are currently available: