Error management

Non-queue error management
When you start the synchronous processing of inbound or outbound integration messages, you are notified of any errors at the time of execution.

Queue-based error management
You can use the Message Reprocessing application to manage erroneous inbound and outbound asynchronous integration messages that use JMS queues.

Configuring error management
To configure error management, you must configure system properties and configure the external system.

Error notification
When an inbound or outbound transaction results in an error in a queue, an email notification is sent to the system administrator only if no other unresolved errors are waiting in the same queue. If multiple errors exist in the queue, the system administrator must resolve all of them before notification of new errors is sent.

Message reprocessing
In the Message Reprocessing application, you can manage messages that are flagged with an error, including changing the message status, correcting the message, or deleting it from the database.

Error management with file-based data import
The integration framework supports error management with the Message Reprocessing application which allows you to review, correct, reprocess, and delete messages that go in error when processed from an inbound queue. When data is imported from an XML file or a flat file, a second option is available that manages errors using a downloaded file instead of the Message Reprocessing application.

Interface table error management
Interface tables can be used for inbound and outbound data exchange. Errors can occur when writing inbound data from an interface table to a queue or outbound data from a queue to an interface table.

Common causes of errors
Errors when processing messages in the outbound queue occur because there is a problem delivering a message to the endpoint that is specified for the external system. Errors when processing messages in an inbound queue are typically related to a business rule validation or in the inbound processing of the enterprise service.

Error research
When you receive an error notification, look at the XML message in the Message Reprocessing application. Depending on the type of queue (sequential or continuous), the number of messages in the queue can be zero, one, or more in the Message Reprocessing application for an individual queue.

Message tracking
The Message Tracking application tracks and displays the processing history of publish channel messages and queue-based enterprise service messages.