Adding an email signature

Administrators can add a standard signature or tagline to outgoing email from all users within your organization. Users cannot prevent the tagline from being included in the emails they send.

About this task

One way to promote your corporate identity is with email signatures. Email signatures provide your organization with the opportunity to standardize the look of all outgoing email.

You must have both an HTML version and a plain text version of your tagline ready to upload. Graphic support is limited to including an external link in your HTML tagline.

Procedure

To add your corporate signature:

  1. Click Administration > Manage Organization.
  2. Click Web Mail Cloud > Tagline Manager.
  3. Upload the tagline message, select the appropriate language, and click Publish.

    Both plain text and HTML versions of the tagline must be provided, and the files must be encoded as UTF-8. The tagline is displayed at the end of each message and cannot be modified or deleted by users.

    For each language, you can provide only one tagline file. If you provide multiple languages, the language that corresponds to a user's locale is included in that user's email. If there are no taglines that match a user's language, then English is included by default. If there are no taglines that match a user's language and there is no English tagline available, then no tagline is added to emails from that user.

    If you upload a file with an invalid file name, the error message you receive might contain garbage characters as part of that invalid file name. Hover text shows the actual file name, but the error message contains additional characters.