Configuring Microsoft Office
integration
If the Microsoft Office
integration does not work properly in your IBM® Sametime® deployment,
you may need to adjust the Sametime server configuration.
Displaying Sametime user names in the Microsoft Outlook toolbar Sametime Integrator
for Microsoft Outlook (or “Outlook
toolbar”) works by asking Sametime to process an identifier
phrase – in the case of Microsoft Outlook,
the phrase is an email address. If the server is not configured to
resolve the email "phrases" found by the toolbar, the Target
Contact button is not updated to show the Sametime display name and
status, but instead continues to show an email address, such as “jsmith@example.com”
or “JSMITH” (a CN portion of an X.400 address).