Installing and uninstalling the Sametime web audio-visual plug-in using the installation program

If you prefer to install the IBM® Sametime® web audio-visual plug-in before you join a meeting, you can install the program from the stand-alone installation program.

About this task

Follow the instructions for your operating system. The Web client plug-in for Mac requires Mozilla Firefox. The Sametime web audio-visual plug-in for Windows works with Internet Explorer and Mozilla Firefox. As an administrator, you can use this method to push the client installs to users who do not have administrative privileges.

Procedure

  1. Log in to the computer with administrative privileges.
  2. Locate the install program, which is part of the Media Manager Server installation package, located in this directory: disk1/WebAVDesktopInstalls

    If the package is extracted locally, it is located here:

    extract_directory//SametimeMediaManager/WebAVDesktopInstalls

  3. Run the install program.

    Windows

    1. Run setup.exe.
    2. Choose Complete or Custom as the setup type. Choosing Custom allows you to select the plug-in for Microsoft Internet Explorer, Mozilla Firefox, or both.
    3. Complete the installation. If your browser is running, you will need to close it and re-run it before the plug-ins appear.

    By default, the installer will only install the plug-ins for the current user. To install for all users on the system, set the ALLUSERS property to 1 from the command line. For example:

    setup.exe /V"ALLUSERS=1"

    or

    msiexec /i setup.msi ALLUSERS=1

    Mac OSX

    Execute STWebPlayer.dmg and complete the installation.

Uninstalling the plug-in

About this task

Follow the instructions that apply to your operating system to uninstall the Sametime web audio-visual plug-in.

Windows

From the Control Panel, use the Add or Remove Programs utility to remove the Sametime WebPlayer program.

Mac OSX
  1. To uninstall the plug-in, delete the following directories. You must have administrative privileges:
  2. $HOME/Library/Application Support/IBM/Sametime WebPlayer/
  3. $HOME/Library/Internet plug-ins/NPRTPlugin.webplugin