Configuring Siebel monitoring

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The Siebel agent provides a central point of monitoring for your Siebel resources, including Siebel statistics, user sessions, components, tasks, application server, Siebel Gateway Name Server, process CPU and memory usage, and log event monitoring.

Before you begin

  • Read the entire Configuring Siebel monitoring topic to determine what is needed to complete the configuration.
  • The product version and the agent version often differ. The directions here are for the most current release of this agent. For more information about how to check the version of an agent in your environment, see Agent version command. To access the documentation for earlier agent releases, see Table 1.
    Table 1. Agent versions
    Agent version Documentation
    1.0.0, 1.0.0.1, 1.0.0.2, 1.0.0.2.1 Cloud APM 8.1.4
  • The directions here are for the most current release of the agent, except as indicated. For information about how to check the version of an agent in your environment, see Agent version command.
  • Make sure that the system requirements for the Siebel agent are met in your environment. For the up-to-date system requirement information, see the Software Product Compatibility Reports (SPCR) for the Siebel agent.
  • Before you configure the Siebel agent, you must verify the Siebel user account that is used by the Siebel agent.

Per Component Statistics Monitoring is disabled by default. You can enable Per Component Statistics Monitoring.

About this task

The Siebel agent is a multiple-instance agent. You must create the first instance, and start the agent manually.

Procedure

  1. To configure the agent on Windows systems, you can use the IBM® Performance Management window or the silent response file.
  2. To configure the agent on Linux® and UNIX systems, you can run the script and respond to prompts, or use the silent response file.

What to do next

In the Cloud APM console, go to your Application Performance Dashboard pages to view the data that was collected. For information about using the Cloud APM console, see Starting the Cloud APM console.

If you are unable to view the data in the agent dashboards, first check the server connection logs and then the data provider logs. The default paths to these logs are as follows:
  • Linux or AIX/opt/ibm/apm/agent/logs
  • WindowsC:\IBM\APM\TMAITM6_x64\logs
For help with troubleshooting, see the Cloud Application Performance Management Forum.