Installing Jazz for Service Management components

You can install Jazz for Service Management by using the installation wizard.

Before you begin

Before you install Jazz for Service Management, ensure that the following tasks are completed:

Verify that your system meets the system requirements.
Ensure that localhost is a valid host name by looking in the C:\Windows\System32\drivers\etc\hosts file.
Ensure that the Administration Center is not installed. For details about uninstalling the Administration Center, see Uninstalling the Administration Center at http://www.ibm.com/support/knowledgecenter/SSGSG7_6.3.4/com.ibm.itsm.srv.install.doc/t_ac_uninst.html.
Ensure that IBM Installation Manager is closed.
Ensure that you know the password for the db2admin user ID.

Tip: You can print the installation worksheet to keep track of the passwords that you will create.

Jazz for Service Management installs the Tivoli Common Reporting and WebSphere® Application Server components that you downloaded.

To complete a custom installation, follow these steps:

Change to the directory where you extracted the packages for Jazz for Service Management.
Double-click launchpad64.exe to start the launchpad.
Click Custom. Review the Custom Workflow panel and click Next.
Leave the Existing Jazz for Service Management home location field empty, and click Next.

Specify the source locations for Jazz for Service Management and the other components:

Table 1. Source locations to install Jazz for Service Management and the components
Component name	Source location
Jazz for Service Management	`JazzSM_Images_Home`\JazzSMRepository\disk1\diskTag.inf
WebSphere Application Server	`JazzSM_Images_Home`\WASRepositor\disk1\diskTag.inf
Tivoli Common Reporting 3.1.0.1	`JazzSM_Images_Home`\TCRInstaller\install.exe
Tivoli Common Reporting 3.1.0.2	`JazzSM_Images_Home`\TCRInstaller\3.1.0.2\update\install.exe

where JazzSM_Images_Home is the path where you extracted the packages.

Remember: DB2® was installed as part of Tivoli Monitoring for Tivoli Storage Manager, therefore do not specify the DB2 source location.

On the Select Operations panel, all of the components except DB2 are selected for the installation. Click Next.
Review and accept the software license agreements in the Software License Agreement panel. Click Next.
Accept the default locations for Jazz for Service Management and WebSphere Application Server, or create and specify the installation directories. Click Next.
Specify the credentials for the WebSphere Application Server profile and DB2.
1. Create the user name and password for the WebSphere Application Server profile. This user name and password is used to log in to the Dashboard Application Services Hub to access Tivoli Common Reporting. The default user name is smadmin.
  Restriction: The password must be at least 8 characters.
2. Specify the DB2 user name and password that you created when you installed Tivoli Monitoring for Tivoli Storage Manager. The default user name is:
  - db2inst1
  - db2admin
  Important: Ensure that DB2 is started.
3. Click Next to create the user name and password and to verify the DB2 credentials.
Click Run to install the components. You can monitor the results of each component in the Review Results panel.
When the components are successfully installed, click Exit.

Before you can run Cognos® reports, you must configure the WAREHOUS data source. For more information about configuring the data source, see Configuring the WAREHOUS data source and importing reports.

Optionally, you can configure the Jazz for Service Management service to start automatically by completing the steps in Starting the Jazz for Service Management service.

Tip: Review the installation checklist to ensure that you complete all the tasks to set up Tivoli Monitoring for Tivoli Storage Manager.