Verifying that the client management service is installed correctly

Before you use the client management service to collect diagnostic information about a backup-archive client, you can verify that the client management service is correctly installed and configured.

Procedure

On the client system, at the command line, run the following commands to view the configuration of the client management service:

On Linux client systems, issue the following command:
```
client_install_dir/cms/bin/CmsConfig.sh list
```
where client_install_dir is the directory where the backup-archive client is installed. For example, with the default client installation, issue the following command:
```
/opt/tivoli/tsm/cms/bin/CmsConfig.sh list
```
The output is similar to the following text:
```
List:
server1.example.com:1500 HOSTNAME
    /opt/tivoli/tsm/client/ba/bin/dsmerror.log
        en_US MM/dd/yyyy HH:mm:ss UTF-8
```
On Windows client systems, issue the following command:
```
client_install_dir\cms\bin\CmsConfig.bat list
```
where client_install_dir is the directory where the backup-archive client is installed. For example, with the default client installation, issue the following command:
```
C:\"Program Files"\Tivoli\TSM\cms\bin\CmsConfig.bat list
```
The output is similar to the following text:
```
List:
server1.example.com:1500 HOSTNAME
    C:/Program Files/Tivoli/TSM/baclient/dsmerror.log
        en_US MM/dd/yyyy HH:mm:ss Windows-1252
```

If the client management service is correctly installed and configured, the output displays the location of the error log file.

The output text is extracted from the following configuration file:

On Linux client systems:

client_install_dir/cms/Liberty/usr/servers/cmsServer/client-configuration.xml

On Windows client systems:

client_install_dir\cms\Liberty\usr\servers\cmsServer\client-configuration.xml

If the output does not contain any entries, you must configure the client-configuration.xml file. For instructions about how to configure this file, see Configuring the client management service for custom client installations.