ANR4941E
The server is unable to translate the Unicode name while building table of contents for node node name, file space file space name, Unicode name unicode name node identifier node id, parent node identifier parent node id. Table of contents creation fails.

Explanation

While creating a table of contents (TOC) for a Network Appliance file server, the TSM server attempted to translate the Unicode name in the file history message from UCS-2 to UTF-8. The translation failed.

System action

The TOC creation fails.

User response

Verify that the required support for translations between UCS-2 and UTF-8 is properly installed and configured on the system where the Tivoli® Storage Manager is running.

Verify that the reported Unicode name is valid. Note that the Unicode name is encoded in little-endian UCS-2 and is reported in hexadecimal notation. If the Unicode name is not valid, the problem may usually be corrected by deleting or renaming the corresponding file or directory on the Network Appliance file server. The node identifier and parent node identifier are provided by the Network Appliance NDMP server. Their values are NDMP-server implementation dependent but will typically be the inode number of the file or directory. For more information about the Unicode name or the node identifiers, including using them to locate and correct the invalid file or directory, contact Network Appliance for support.

If possible, configure the Network Appliance file server to always encode file and directory names as UTF-8. For additional information about using international characters with Network Appliance file servers, see the :cit.ADSM Administrator’s Guide:ecit. for your particular platform.

Once the problem has been corrected, try the operation again.