During the SET LDAPUSER command, the Tivoli® Storage Manager server tried to authenticate to the external LDAP directory server. If the LDAPPASSWORD is not set or is invalid, the authentication fails, but the SET LDAPUSER command succeeds. The LDAPUSER value and the LDAPPASSWORD value both must be set correctly before the server can communicate with the external LDAP directory server. The SET LDAPPASSWORD command fails if authentication with the external LDAP directory server fails with the current LDAPUSER and new LDAPPASSWORD.

You can validate the current LDAPUSER by issuing the QUERY STATUS command. The LDAPUSER and LDAPPASSWORD commands can be corrected with the appropriate SET commands. If there is still an authentication error, validate that the user and password are set correctly in the external LDAP directory server.