To troubleshoot SAP Solution Manager integration
problems, verify that requirements are met, and check the log files
for error messages.
Procedure
To assess the problem, complete the following steps.
- Verify that requirements are met:
- Verify the SAP connection information, including the IP address,
system number, client number, user name, and password.
- Ensure that IBM® Process
Center can
access SAP Solution Manager.
- Check the log files for error messages and additional information
that is relevant for the troubleshooting. The following log files
contain diagnostic information for the SAP Solution Manager integration.
Table 1. Log file locations| Log files |
Description |
Location |
|---|
| SystemOut.log |
Contains diagnostic information for the SAP Solution Manager integration |
<installation_root>/profiles/profile_name/logs/<server_name> |
| SolMan4BPM_import_server_info.log |
Contains diagnostic information for blueprint
imports into Process Center |
<installation_root>/profiles/profile_name/logs/SolMan4BPM_logs |
| SolMan4BPM_export_server_info.log |
Contains diagnostic information for business
process updates exported back to SAP Solution Manager |
<installation_root>/profiles/profile_name/logs/SolMan4BPM_logs |