To enable process owners to analyze the amount of time that elapses between certain steps
in a business process, you can add tracking points to the business process definition (BPD) and then
create a timing interval to capture the duration between the defined start and end points.
Before you begin
Do the following tasks before creating a timing interval:
- Open the IBM® Process
Designer desktop
editor.
- Enable autotracking
- Add tracking points to the BPD
- Create a tracking group to hold the timing interval data. Ensure
that you add each tracking point to the tracking group that you create.
About this task
When you create a timing interval for the
process, process owners can use the Process Performance dashboard
in
Process Portal to calculate the duration of a process, or compare the duration
of several processes.
Procedure
- Open the Process Designer desktop editor.
- Open a process application that contains a BPD.
- In the Designer library, expand Performance by clicking the plus icon,
and then click Timing Interval from the list of components.
- Type the timing interval name in the Name field, for example,
TimeToCompleteRequest, and then click Finish. The Timing Interval window opens in Process Designer.
- Define the timing interval.
- To add the start and end points for the timing interval, select the Add
button in the Start Points and End Points panels.
- To indicate the binding calculation you want to use for the start and end points in the
interval, select the Calculation Bound list in the Start Points and End
Points panels.
- Save your changes.
Results
Timing intervals are available in the Overview
page of the Process Performance dashboard in
Process Portal.