Autotracking IBM Business Process Manager performance data

Use autotracking if you want to capture data to quickly configure and publish reports using the ad hoc wizard, or if you want to capture data that automatically includes tracking points at the entry and exit of each item in a BPD. For example, use autotracking if you know that you want to compare the duration for each activity in a BPD.

When you enable autotracking for a BPD, you also track the following Key Performance Indicators (KPIs) associated with your BPD.

Custom KPIs associated with your BPD
Custom KPIs associated with the activities in your BPD
The Total Time KPI associated with each BPD by default

KPIs act as conditions for Service Level Agreements (SLAs), which you can use to trigger a particular consequence such as an email notification. You can analyze the performance of your SLAs using the SLA Overview dashboard that is available in Process Portal. To create custom SLA reports, use the SLASTATUS view and the SLATHRESHOLDTRAVERSALS view in the Business Performance Data Warehouse database.

Autotracking is not required for the Process Performance and Team Performance dashboards, but some features of the Process Performance dashboard are not available without autotracking. For more information, see Enabling process instance management for a BPD.