Specifying experts for an activity
Business users working with your process applications can collaborate or request assistance from expert users associated with a given task or activity. The list of experts appears in the Experts panel in the Process Portal environment.
Before you begin
About this task
- Users who have completed this activity in the past, based on historical analysis. This list is limited to a small group of users who have completed the activity most frequently.
- Users belonging to a team that is explicitly specified in Process Designer as an expert group for this activity.
Procedure
- To explicitly specify an expert group for an activity, open the business process diagram in Process Designer and select the activity.
- Go to the Assignments tab in the Properties view.
- Specify the relevant team in the Experts Team field. If you have not already created a team that defines the experts for this task, you can create a new team to use.