To help you to quickly find a specific task in the list of tasks in the My Tasks tab or the Saved Searches tab, you can search for tasks in these lists.
| What are you looking for? | What should your query look like? |
|---|---|
| Tasks that contain specific terms. For example, you are trying to find the loan application you are working on for John Smith. | Enter the terms that describe what you are looking
for. For example, John Smith loan. Although
terms are automatically combined to narrow down the search, you can
also use the AND operator to combine
the terms, for example, John AND Smith AND loan. Search
is not case sensitive so you can enter your terms in lowercase, uppercase,
or a combination of lowercase and uppercase. For example:
Attention: Search response time is dependent
on the number of search hits. You can improve the response time by
choosing search terms that are as explicit as possible, and combining
these terms with the AND operator.
|
| Tasks that contain one term or another. For example, you are looking for all of your tasks that are either approval or rejection tasks. | Use the OR operator
to separate the terms you are looking for. For example, to find tasks
for either loan approvals or loan rejections, you can enter: approval
OR rejection You can combine the OR operator with the AND operator. For example, to find all the approval or rejection tasks that are new, enter: (approval OR rejection) AND new Attention: Always
use uppercase characters for operators.
|
| Tasks that contain one term but not another term. | Use the plus (+) and minus (-) operators to include and exclude terms. For example, to find all of your tasks that contain the term loan but are not home loan tasks, enter +loan -home. |
| Tasks that contain different variations of a term, for example, reject and rejection. | Use the asterisk (*) as a substitute for one
or more characters at the beginning or end of a term, or within a
term. For example, to find both reject and rejection, enter: reject* Use a question mark (?) as a substitute for single characters. For example, to find Meyer or Meier, enter: Me?er |
| Tasks that contain a set of terms in an exact order. For example, you are looking for all of your home loan approval tasks. | Put quotation marks around the terms. For example, "home
loan approval" Attention: You cannot include
wildcard characters, asterisk (*) or question mark (?), within the
quotation marks.
|
| Tasks that contain terms with nonalphanumeric characters, for example, an at sign (@), or an ampersand (&). | Put quotation marks around the terms. For example, "johndoe@mycompany.com", or "Smith&Jones" |
To narrow down your search, you might want to search for the process instance name or terms in the subject line. In this case, you can prefix your search term with the corresponding field name. You can combine field searches with simple searches.
| What are you looking for? | Which field should you use? | What terms should you include? | What should your query look like? |
|---|---|---|---|
| Tasks with a specific subject line. | subject: | Any terms from the subject of the task. | For example:
|
| All the tasks belonging to a process instance with a specific name. | instancename: | Any terms from the process instance name. | For example:
|
| What are you looking for? | What should your query look like? |
|---|---|
| Terms in business data fields | Include the name of the field in your search. To find the name of a field, in the task area for a task, hover over the label of the field. For example, if the label for the data is Customer Name, and the hover help for the label shows customername, enter customername: |
| Terms that include any of the following special characters: + - ! ( ) { } [ ] ^ " ~ * ? : \ |
Attention: You cannot include wildcard characters,
an asterisk (*) or a question mark (?), in search queries that contain
special characters.
|
| Numeric data in business data fields | Enter a number range. Use the TO operator to combine numbers in the range. For example, if you are looking for number in the range from 1 through 9 in the customer address field, enter: customeraddress:[1 TO 9] If you are looking for the number 9 only, enter: customeraddress:[9 TO 9] |
| Dates in business data fields | Enter the date in Coordinated Universal Time
(UTC) in the format: year, month, day, (YYYYMMDD ) expressed as a
date range. Use the TO operator
to combine the dates in the range. Tip: To handle any
timezone issues, search from the day before to the day after the date
you are actually interested in.
For example, to find tasks that are associated with orders from 1 February 2012. In your search, use 31 January 2012 as the start date and 2 February 2012 as the end date. If the label for the order date field is orderdate, enter: orderdate:[20120131 TO 20120202] |