Configuring the IBM TRIRIGA Workplace Reservation Manager Add-in in Microsoft Outlook

After you install the IBM® TRIRIGA® Workplace Reservation Manager Add-in, configure the add-in with the application server information.

1. Open Microsoft Outlook, select the profile for this account, and click OK.
2. Sign in to the Microsoft Exchange server.
3. Open the add-in options. Select File > Options > Add-ins. In the Add-ins section, select the IBM TRIRIGA Reserve Integration Addin and select Add-in Options.
4. In the URL field, specify the web address of the IBM TRIRIGA application server.
5. In the Authentication Type field, select the authentication type that is in use by IBM TRIRIGA.
   • Select BASIC if you want the add-in to use basic authentication when it communicates with the IBM TRIRIGA server. In this case, the add-in uses the user name and password that you enter in the next step.
   • Select WINDOWS if you want the add-in to use Windows authentication when it communicates with the IBM TRIRIGA server. In this case, the add-in uses the credentials of the currently logged in Microsoft Outlook user to connect to IBM TRIRIGA. Select WINDOWS only if the IBM TRIRIGA system is configured for single sign-on (SSO) and SSO uses NTLM authentication.
6. If you selected BASIC for Authentication Type, specify the credentials for the user account in the User and Password fields. For basic authentication, the add-in uses these credentials to connect to the IBM TRIRIGA server.

   If you selected WINDOWS for Authentication Type, the User and Password fields are not needed. The add-in uses the credentials of the currently logged in Outlook user to connect to the IBM TRIRIGA server. Therefore, the user name and password fields in the Add-in Options dialog are ignored.

7. Under Advanced configuration, specify debug settings if you need to debug issues with the add-in. Due to the large volume of information you might encounter in a log, set this parameter for a limited time while you are working to troubleshoot a problem.
   1. Select Debug to turn on full add-in logging. When this setting is enabled, the add-in writes detailed logging messages to the outlook.log file in %LocalAppData%\IBM\TRIRIGA Reserve Outlook Addin\.
   2. In the Max log file size field, specify a maximum size in megabytes for outlook.log. The add-in appends information to the log each time it runs so it continues to grow. When the file exceeds the maximum size, the add-in saves the log and creates a new one.
8. If you want the add-in to go into an offline mode when it is unable to communicate with the IBM TRIRIGA server, set a length of time in minutes in the Offline mode duration field.

   When in offline mode, the add-in does not attempt to connect to IBM TRIRIGA and therefore does not function. If the offline duration expires, and the add-in still cannot contact IBM TRIRIGA, it goes into offline mode again. If the user wants to get out of offline mode, for example, if the connection to IBM TRIRIGA is returned within the duration, they need to restart Outlook.

9. Click OK.