IBM Content Navigator, Version 2.0.3         

CIWEB2017
MAPI access is denied.

Explanation

Messaging Application Programming Interface (MAPI) access might not be enabled or supported for your email application. MAPI is the messaging protocol that is used to enable communication between the web client and your email application.

User response

Contact your system administrator.

Administrator response

Ensure that the email application has MAPI access set up and is configured correctly. If the problem persists, contact IBM Software Support.