The list of changes cannot be retrieved from
the sync services database.
Explanation
This error can occur for
the following reasons:
- The sync services component cannot access the sync services database.
- The sync services component is not running.
- An error occurred in the sync services component.
User response
Ask your system
administrator to review the web application server log files for problems related to retrieving a
list of chnages from the sync server.
Administrator response
Additional
information about the error is in the web application server log files. For more information about
the log files, see "IBM Content Navigator log files" in IBM Knowledge
Center.