Getting fixes

A product fix might be available to resolve your problem.

Procedure

  1. Access downloads and fixes:
    • If you know a PTF number, go to http://www-306.ibm.com/software/data/db2/support/db2zos/. You might know a PTF number from a technote or APAR description that you found by entering keywords for a search of the product support website.
    • If you do not know a PTF number, go to the https://www-947.ibm.com/support/entry/portal/support. From there, you can search for fixes for your product. If you have not visited the IBM Support Portal in the past, you can customize it so that you can view support-related information for the specific products that you use.
  2. Follow the instructions at the eServer™ zSeries website to locate a fix that might solve your problem.
  3. When you find a fix that you are interested in, click the name of the fix to read its description. If you believe that the fix can resolve your problem, download the fix and apply it.
  4. Optional: Subscribe to receive weekly email notifications about fixes and other IBM Support information so that you learn of important fixes before you experience the problems with which they are associated.