Alerts and Events

In the Alerts and Events page, you can view the alerts and events generated by managing server traps and by the Tivoli® Enterprise Portal, and escalate these events into the Problem Center for diagnosis and tracking.

To display ITCAM situations in Alerts and Events, complete the following setup:
  1. Go to the MSVE host.
  2. Open the file $MS_HOME/etc/dal/dal.properties set the correct values for the following properties:

    dal.itmsoap.hostName=

    dal.itmsoap.port=1920

    dal.itmsoap.useHttps=false

    For UNIX and Linux® platforms, $MS_HOME is by default /opt/IBM/itcam/WebSphere/MS.

    For Windows platforms, $MS_HOME is by default C:\Program Files\IBM\itcam\WebSphere\MS.

  3. Restart the MSVE server instance.

To view the Alerts and Events page, from the top navigation, click Problem Determination > Alerts and Events.

The page shows a table of all high-priority trap alerts and Tivoli Enterprise Portal events for the last 24 hours for a selected server.

To change the server, select the group and server names from the pull-down controls, and click the OK button.

To show only alerts or only events, select Alerts or Events from the Status control, and click the OK button.

To filter the displayed alerts and events by date and time, click Show Advanced Filters, check the Date Range box, then select the date and time range in the From and To controls and click OK.

For every alert or event, the table shows:
  • Date and Time of the alert or event.
  • Server group name.
  • Server name.
  • Name of alert or event.
  • Origin of the event (trap or Tivoli Enterprise Portal).
  • Escalate button.

To escalate an alert or event, adding it to the Problem Center, click the Escalate button. See Escalating alerts and events to the Problem Center.