This readme document contains information about installation and removal of the fix pack and about known problems, restrictions, and solutions in support of IBM Case Manager® Version 5.2.1 Fix Pack 1.
This Fix Pack is available on the IBM Fix Central website. To locate this fix on Fix Central, select "Enterprise Content Management" as your Product Group, "Case Manager" as your Select from Enterprise Content Management choice, "5.2.1.0" as the Installed Version, and select your desired Platform. You can also choose to view fixes for all versions and all platforms of your product. Select the Continue button and search for this fix by using the Individual fix ID or by choosing the Browse for fixes as option. A fix ID is the package name that is used to identify a fix. You are prompted for your IBM ID and password when you try to download the wanted fix.
Download the fix from the following location: http://www.ibm.com/support/fixcentral/ or access the fix from the following table:
| Product or Component Name | Platform | File Name |
|---|---|---|
| IBM Case Manager | AIX | 5.2.1.1-ICM-AIX-FP001.tar.gz |
| IBM Case Manager | Linux | 5.2.1.1-ICM-LINUX-FP001.tar.gz |
| IBM Case Manager | Linux for System z | 5.2.1.1-ICM-ZLINUX-FP001.tar.gz |
| IBM Case Manager | Windows | 5.2.1.1-ICM-WIN-FP001.zip |
IBM Case Manager, Version 5.2.1 Fix Pack 1 includes the following new or updated features.
Known problems, restrictions, and solutions that affect administration and usage of Fix Packs are documented as techdocs in the product support knowledge base.
You can find information about known problems, restrictions, and solutions that affect the administration and usage of Fix Packs by reviewing the following technical support documents. As problems are discovered and resolved and as other helpful information is developed, the IBM Software Support team updates the knowledge base. By searching the knowledge base, you can find workarounds or solutions to problems and useful tips that might help you with product administration or usage.
To review all known problems, restrictions, and solutions that affect Version 5.2.1, use the following link to query the product support knowledge base: http://www.ibm.com/support/entry/portal/overview/software/enterprise_content_management/case_manager.
At the time of publication of this Fix Pack readme, the following problems, restrictions, and solutions were known:
The following are prerequisites for IBM Case Manager Version 5.2.1 Fix Pack 1:
The official statements for hardware and software support for IBM Case Manager are provided as part of the hardware and software requirements for IBM Case Manager Version 5.2.1. For complete details about the hardware and software requirements for IBM Case Manager, see http://www.ibm.com/support/docview.wss?uid=swg27042449.
To install an IBM Case Manager Fix Pack, you must prepare the environment for the Fix Pack installation and use the installation program to install the Fix Pack.
Before you run the IBM Case Manager version 5.2.1 fix pack 1 installation tool, you must prepare your server for the installation. To prepare your server:
You can install the Fix Pack interactively by using the installation program. Alternatively, you can install the Fix Pack silently by adding installation values to an input file and running the installation from a command line.
If your environment is configured for high availability and if IBM Forms is used in this environment, you must run the installation on all managed nodes. If IBM Forms is not used in the high availbility environment, run the installation on the server where you previously installed the Case Manager and ran the configuration tool. For more information, see the IBM Case Manager Version 5.2.1 Knowledge Center topics in the Installing and configuring in a cluster deployment or network deployment section.
Ensure that you meet all requirements that are mentioned in the Preparing the server for installation section.
If you want to install the Fix Pack interactively, use the installation program. The installation program installs the files and updates for IBM Case Manager and the Case Management configuration tool.
| Operating System | Command |
|---|---|
| AIX | 5.2.1.1-ICM-AIX-FP001.BIN |
| Linux | 5.2.1.1-ICM-LINUX-FP001.BIN |
| Linux for System z | 5.2.1.1-ICM-ZLINUX-FP001.BIN |
| Windows | 5.2.1.1-ICM-WIN-FP001.EXE |
If you want to install the Fix Pack silently, run a command in the Fix Pack software package that refers to parameters in an installation text file.
| Operating System | Command |
|---|---|
| AIX | 5.2.1.1-ICM-AIX-FP001.BIN -i silent -f cm_silent_install.txt |
| Linux | 5.2.1.1-ICM-LINUX-FP001.BIN -i silent -f cm_silent_install.txt |
| Linux for System z | 5.2.1.1-ICM-ZLINUX-FP001.BIN -i silent -f cm_silent_install.txt |
| Windows | 5.2.1.1-ICM-WIN-FP001.EXE -i silent -f cm_silent_install.txt |
After you install Fix Pack 1, you must update the configuration for the Case Manager Builder application and the Case Manager Client application.
If you are applying the Fix Pack to a new IBM Case Manager installation that was not yet configured, you must complete all of the configuration tasks.
If you install the Fix Pack to an existing IBM Case Manager installation that was previously configured, you must then update the development environment and the production environment.
Procedure:
If you install the Fix Pack to a new IBM Case Manager installation, you must then complete all of the configuration tasks. Configuring your system prepares the Case Manager Builder application and the Case Manager Client application for deployment on the application server. After you deploy these applications, you can create, test, manage, deploy, and work with your business solutions.
The Fix Pack updates the IBM Case Manager uninstallation program. There is no option to remove only the files that were installed with the Fix Pack. The updated IBM Case Manager uninstallation program removes both the base IBM Case Manager files and the Fix Pack files.
To remove IBM Case Manager, see Removing IBM Case Manager.
The cumulative fix list contains all APARs that were fixed since the generally available release of Version 5.2.1 of IBM Case Manager.
| APAR | Description |
|---|---|
| PJ42305 | The locked work item warning message is shown in English on Japanese locale environment. |
| PJ42589 | When using Internet Explorer browser with Property View Designer, if a user enters a name, collection ID, or property ID for external properties, the user must refocus on the fields after typing each character. |
| PJ42590 | In Case Manager environments with a production profile, the external document class' default instance security setting is removed, causing users to be unable to add external documents into the case folder. |
| PJ42595 | When using the View Designer in some non-English language locales, the view becomes corrupted when any boolean setting for any object in the view is applied. |
| PJ42596 | After deploying an upgraded solution, the values for exposed workflow fields that are not defined in a case will be set to NULL. |
| PJ42598 | Resetting test environment does not persist database storage location (TABLESPACE) properties on the Target Object Store. |
| PJ42599 | If Content Platform Engine uses a non-DB2 database, then external documents
cannot be removed or unfiled from a case folder. After the fix, external documents can be unfiled from a case but the proxy document will not be removed. To know more about how to manually cleanup unreferenced proxy documents visit the "Manually removing external proxy documents from IBM Case Manager" technote available at: http://www.ibm.com/support/docview.wss?uid=swg27043684 |
| PJ42600 | Attachments still open in same window when "Open document in a separate browser window" is checked for Attachments Widget. |
| PJ42609 | Inbasket name shows "False" after reassigning work item for IE 9 and IE 10 browser. |
| PJ42659 | A System Error: icmConverter.java:2410 error is displayed when trying to delete a case type of an upgraded solution. |
| PJ42662 | Fail to save a Work Item after click Read-only Date Time field. |
| PJ42669 | Multivalue List Item dialog in Properties widget should have only 1 button
("OK") when in ReadOnly mode in Case Client runtime. When users click on the properties, the List Item dialog is displayed with "OK" and "Cancel" buttons. If they click on "OK", nothing happens. If they click on "Cancel", the dialog is closed. Instead, there should be only 1 button ("OK") and the dialog should close when it is clicked by the user. This happens on Summary Case, Add Case, Case Details, Work Details pages in the Case Client runtime UI. |
| PJ42672 | Enable Case Manager Version 5.2.1 support on Mobile devices. The 5.2.1.0-ICM-IF002 interim fix is minimum required to have Case Manager 5.2.1 on Mobile devices. This requires IBM Content Navigator 2.0.31 or later available from the Apple iTunes App Store. |
| PJ42698 | DocGenerator tool shows the Type of choice list for the choice list name instead of the expected value Name. |
| PJ42699 | Could not import a Case Manager version 5.2.0.x solution to a Case Manager version 5.2.1.x environment with production profile. |
| PJ42708 | Setting viewer widget's height to automatic results in errors at runtime. |
| PJ42712 | Documents added using fileAttachmentsToCurrentCase to local repository were wrongly classified as External Repository Documents. |
| PJ42718 | Unable to work with cases at runtime if marking sets are associated with case properties after upgrade to ICM 5.2.1. |
| PJ42744 | When user clicks on a column to sort in in-basket widget then navigates away and then back to work tab, the sort order is lost. |
| PJ42746 | Solution Deployment takes relatively longer time to complete if Case Manager solution contains tasks with preconditions. |
| PJ42760 | With fix for APAR# PJ41731 custom code to set properties widget values on Work Details fails if page title uses Case ID or Case Title. |
| PJ42770 | If a task property is custom defined with choice list and exposed in in-basket, the display value will not be used as expected. |
| PJ42780 | Sorting the in-basket work list causes widget to apply previously removed filter. |
| PJ42784 | Calling Case.fetchInstance with a non-null value for propFilt can result in error: FNRCA0024E: API_PROPERTY_NOT_IN_CACHE. |
| PJ42793 | When retrieving a security manifest, and groups are assigned to Roles, an LDAP search against users will be performed. |
| PJ42796 | Incorrect default task name in add task dialog when hidden task is defined. |
| PJ42797 | Users are presented with a dialog to un-file from all locations when trying to remove a document from a case. |
| PJ42798 | Cannot add MAX value item to Multi-Value Date-Time property in properties widget if you first add MIN value item, close, reopen. |
| PJ42799 | Right-Click > Properties context menu does not work consistently between Case Info and Case Attachment widget. |
| PJ42800 | Unable to edit case properties in an IBM Content Manager (CM8) environment the very first time a case is opened. |
| PJ42801 | The "Modified By" username does not show the external repository username for Case Documents from external repositories. |
| PJ42802 | Import 5.2.0 solution with web site viewer widget having a URL string in the encoded form results in an error. |
| PJ42803 | Adding docs to external repository for a Case Type fails if the Case Info widget is configured to only show solution Doc Types. |
| PJ42804 | A properties widget with an integer property will allow the user to close the page even when there are errors on it. |
| PJ42805 | Adding a case is not displaying a validation error for a property table when all required Date-Time properties are not filled in. |
| PJ42806 | Unable to use scrollbar to scroll to see all users for a particular role when reassigning a work item. |
| PJ42807 | A page with a localized name containing a push in-basket might not load after another in-basket on another page loaded before. |
| PJ42809 | When entering data via property view designer the user has to refocus on the fields after every key stroke. |
| PJ42810 | Width and height settings for the property view widget are ignored for an imported or upgraded solution. |
| PJ42811 | When 2 split case pages are opened the checkbox in the heading for 'select all' does not work. |
| PJ42812 | Multi-values properties (integer, float, string) are not editable on first try via Chrome browser. |
| PJ42813 | The OK button is nonresponsive when viewing property values from the multiple value dialog. |
| PJ42814 | Connection point configured with Config Tool on a target environment for a CM8 object store does not display in Admin Client. |
| PJ42817 | Creating a task that uses IBM BPM process breaks Case Type XPDL and the process data field name choice list miss BPM field names. |
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