Classification Workbench returns an error when you try to
restart transfer to the server of a knowledge base that has associated learning
data.
Symptoms
In Classification Workbench, you try to export a knowledge base
that has associated learning data or a decision plan that references a knowledge
base that has associated learning data. Classification Workbench
displays a message that a previous transfer did not complete successfully. After you
click Restart Transfer, you again receive the message that
a previous transfer did not complete successfully.
Causes
Another user might be simultaneously trying to export the same knowledge base to
the server.
Resolving the problem
Check that no other user is trying to transfer the knowledge base and then click
Restart Transfer again.
Important: If you
click Cancel instead of clicking Restart
Transfer, the knowledge base might no longer function correctly.
If the problem persists, manually transfer the associated learning data for the
knowledge base to the server:
- Stop the read/write knowledge base process on the server.
- Manually copy the SARC file from the local directory
Classification_Home\Classification
Workbench\Projects_Unicode\knowledge_base_project_name\KBCache
to the server directory
Classification_Home\data\read_write_knowledge_base_name.
- Delete any TMP files in the server directory.
- Restart the knowledge base on the server.
