Troubleshooting: Rational Test Control Panel

Review the common questions and issues that might arise when using IBM® Rational® Test Control Panel.

Table 1. Rational Test Control Panel problems and workarounds
Problem	Solution
Issues with startup, web server, unrecognized registration or other messages from agents or proxies while working on Rational Test Control Panel	Analyze the log files for investigating the issues. The log files are located in the `Rational Test Control Panel installation directory`\logs and `Rational Test Control Panel installation directory`\logs\additional location.
After upgrading to the latest version of Rational Test Control Panel, you might have issues if you have not closed the Rational Test Control Panel session in the web browser.	Refresh Rational Test Control Panel session in the browser by using the `Shift+F5` keys or close the browser tab and then log in to Rational Test Control Panel

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