Viewing the Rational Test Control Panel diagnostic log

If you are an IBM® Rational® Test Control Panel administrator, you can view, download, and share the contents of the diagnostic log of Rational Test Control Panel.

About this task

Rational Test Control Panel is a central point of coordination among agents and proxies when stubs are running. To facilitate identifying and solving problems with IBM Rational Integration Tester proxies when they occur, Rational Test Control Panel can display a diagnostic log that is a centralized view of log events of those proxies.

Note: The diagnostic log is available only in Rational Test Control Panel 8.5.1 or later.

Note: The HTTP/TCP proxy and the JDBC proxy in IBM Rational Integration Tester Platform Pack 8.5.1 or later are the only proxies that can be enabled for remote diagnostic logging to Rational Test Control Panel. By default, remote diagnostic logging is not enabled for either proxy, so you must enable it.

The diagnostic log can be exported to a comma-separated value (CSV) file, which can be shared with anyone who is not a Rational Test Control Panel user but who may affected by, or be involved in supporting, Rational Test Control Panel or Rational Test Virtualization Server.

When the Diagnostic log page is first displayed, the most recent events are displayed first.

Procedure

Log into Rational Test Control Panel.
Click the Administration navigation link.
Alternatively, click the Administration icon on the Home page.

The Administration page is displayed.

Click the Diagnostic log tab.

The Diagnostic log tab is displayed.

The columns on the tab are as follows:

Created (Time offset): The time offset indicates the difference between the time that a log message is sent and the time it has received in Rational Test Control Panel.
Source: The source type and host name are displayed, if available. If the source type and host name are not available, the universally unique identifier (UUID) of the source is displayed.
Logger
Note: If you are using Rational Test Control Panel 8.6.0 or later, activity log messages are displayed in the diagnostic log and are indicated by Activity Log under Logger.
Message
Trace Data

The following table describes how to use the controls on the tab:

Table 1. Rational Test Control Panel Diagnostic log tab controls
To:	Do this:
View individual pages of log entries.	Click the Back and Forward buttons above Auto update to view the oldest and newest entries in large diagnostic logs.
Enable or disable automatic updates of the log.	Select or clear the Enable check box as required. Note: If you want analyze individual events in a large diagnostic log, disabling automatic updates may be helpful. To refresh the diagnostic log page after automatic updates have been disabled, re-enable automatic updates by selecting the Auto update check box.
Save the currently displayed diagnostic log for archiving or sharing purposes.	Under Export, click Download as CSV. Your web browser will prompt you to open or save the log export file. Note: If Rational Test Control Panel is not running, a backup of diagnostic log events is saved automatically as a CSV file in the `RTCP-Workspace\remoteLogs` directory.
Filter the display of log entries by date.	1. Under Date range, click the From field to display a calendar pop-up window that enables you to select a start date. 2. In the To list, click last entry: to filter the list up to the most recent log entry, or click date: to specify a specific end date. 3. If you clicked date: in the To list, click the field under To to display a calendar pop-up window that enables you to select a an end date.
Filter the display of log entries by log level.	Under Level, click All values to display all log entries for all log levels, or click an individual log level to display log entries for only that log level. Note: To select more than one log level, hold CTRL or SHIFT while clicking each log level.
Filter the display of log entries by log source-type.	Under Source, click All values to display all log entries for all log source-types, or click an individual log source-type to display log entries for only that log source-type. Note: To select more than one log source-type, hold CTRL or SHIFT while clicking each source-type. Note: If an expected type is not displayed under Source, there are no log entries of that type.

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