IBM® Support Assistant
is a free troubleshooting application that helps you research, analyze,
and resolve problems by using various support features and tools.
With the Support Assistant, you can find solutions yourself by using
the same troubleshooting techniques that are used by IBM Support. You can organize and transfer your
troubleshooting efforts between team members or to IBM for further support.
This video
is hosted on YouTube. You can download this video and others from
the multimedia download site. The videos are listed
by this naming convention: product_name_folder/product-code_version_title.
