Administrative roles and responsibilities
Content Manager OnDemand administrators assume responsibility for and take care of the Content Manager OnDemand system.
- Hardware includes the IBM® i server, backup devices, archive media devices, client PCs, terminals, printers, and the networking equipment.
- Software includes the base operating system, prerequisite software, and client and server programs and configuration files.
- Administrators define Content Manager OnDemand applications and decide how Content Manager OnDemand will manage data on the servers.
- Administrators define Content Manager OnDemand groups and users to the system and make sure that the client software is installed and operating properly.
While Content Manager OnDemand administrators are responsible for this collective environment from the viewpoint of Content Manager OnDemand users, it is likely the Content Manager OnDemand administrators are not the only people in an organization working on all these components.
Depending on the size of your organization, there might be one person or many people administering the system. If your organization is large, the administrative tasks might be divided among several people. For example, a Content Manager OnDemand system administrator could maintain Content Manager OnDemand storage sets, system printers, holds, groups, and users; a Content Manager OnDemand application administrator could maintain application groups, applications, and folders; an operating system administrator could apply base operating system upgrades and perform problem determination; and a service administrator could maintain records of system and network hardware and software and make equipment changes.
- Installing and upgrading equipment
- Installing and maintaining Content Manager OnDemand programs and other software
- Defining and labeling storage volumes
- Monitoring the space used by the database and the space available on the system
- Monitoring the space used for disk storage and the space available on the system
- Monitoring the space used for archive storage and the space available on the system
- Scheduling jobs to maintain the database, disk storage, and archive storage
- Working with users to determine report indexing and retrieval requirements
- Defining migration policies and storage sets
- Defining Content Manager OnDemand system printers
- Defining reports to the system
- Defining Content Manager OnDemand groups and users
- Loading reports on the system, or scheduling the jobs that load them
- Managing the backup and recovery process for the database and other areas that contain data critical to the operation of the system
- Monitoring server activity and tuning system parameters
- Solving server, network, and application problems
- Answering end-user questions
- Establishing security and audit policies, for example: set and maintain passwords and permissions; use Content Manager OnDemand's audit facilities to monitor application group and user activity; develop, document, and maintain change control procedures to prevent unauthorized changes to the system
Content Manager OnDemand provides an administrative client to allow administrators to maintain Content Manager OnDemand objects through an easy-to-use, graphical user interface. The administrative client is a 32–bit Windows application. The administrative client allows administrators to define and maintain applications, application groups, folders, cabinets, storage sets, holds, system printers, groups, and users. The administrative client includes features that allow administrators to process sample report data and create indexing parameters and logical views by visually marking up a sample of a report.
Content Manager OnDemand provides a set of administrative commands to help administrators maintain the system. For example, Content Manager OnDemand provides commands for loading and unloading reports, maintaining the database, disk, and archive storage, and querying and retrieving documents. Many of the administrative commands can be configured to run automatically, on a regular schedule.