Troubleshooting

IMS Index Builder provides resources that can be used to help you troubleshoot and diagnose IMS Index Builder problems.

Gathering diagnostic information
You can use the diagnostic documentation guidelines for gathering proper diagnostic documentation when reporting a problem with IMS Index Builder to IBM® Software Support.
IMS Index Builder output and control flow
This section describes the IMS Index Builder output file and control flow events.
IMS Index Builder reason codes
A reason code is a return code that describes the reason for the failure or partial success of an attempted operation. IMS Index Builder generates reason codes to help you troubleshoot and diagnose IMS Index Builder problems.
IMS Index Builder messages
IMS Index Builder issues messages that can be used to help you troubleshoot and diagnose IMS Index Builder problems.
IMS Index Builder abend codes
This reference section provides detailed information about IMS Index Builder abend codes.
Diagnostics Aid
If you have a problem that you think is not a user error, use the Diagnostics Aid to collect the necessary information before you contact IBM Software Support.