Troubleshooting administration Use this information if you are having problems with administrative functions. Procedure Select the problem you are experiencing. I have problems bringing up or using the administrative console. I have problems starting or using the wsadmin command prompt. My web module or application server dies or hangs. I get errors trying to configure and enable security. I have problems creating or using HTTP sessions. I get errors connecting to the administrative console from a browser. If the information provided does not solve your problem, contact IBM® support for further assistance.