Starting or stopping monitoring agents

Note: If you install Response Time on SuSE SLES 10 platform, the agent might not restart automatically when the environment restarts. You can start the agent manually with instructions in this section.

You can also run the S99ITMAgents1 script from the /etc directory. The script is in one of the rc.d directories. The location varies for different environments. Run the S99ITMAgents1 script on a restart only when the system starts any other Response Time agents that might have been running

You can use the GUI in both Windows and UNIX environments to start and stop monitoring agents. You can also use the command line in UNIX.

Table 1. UNIX command line for starting and stopping monitoring agents
Command	Example
*Start or stop all* monitoring agents** `./itmcmd agent start all` or `./itmcmd agent stop all`	`./itmcmd agent start all` or `./itmcmd agent stop all`
*Start or stop specific* agents `./itmcmd agent start pc` or `./itmcmd agent stop pc` `pc` is product code for the agent that you want to start or stop. Application Management Console is `t3` Client Response Time is `t4` Web Response Time is `t5` Robotic Response Time is `t6`**	`./itmcmd agent start t5` or `./itmcmd agent stop t5`

Note: When issuing the stop command on UNIX, the Web Response Time (t5) agent occasionally gives the following error: [root@rh5ma bin]# ./CandleAgent -h /opt/IBM/ITM -c stop t5 Stopping ITCAM for Web Response Time ... Product t5 was not stopped. You can use option -f to force Web Response Time to stop, but you might lose or corrupt data! This error also sometimes causes the remote uninstallation of the UNIX Web Response Time agent to give an error. If this happens, first stop the T5 monitoring agent, locally or remotely. Then perform the remote uninstall.

For additional information about the itmcmd agent command, see the IBM Tivoli Monitoring product documentation.