Configuring the Internet service monitoring agent on Windows systems

To configure the Internet service monitoring agent to work with IBM Tivoli Monitoring, you must set connection parameters that enable it to contact the Tivoli Enterprise Monitoring Server (TEMS), or the ObjectServer if using IBM Tivoli Netcool/OMNIbus. On Windows, these parameters are typically configured during installation of the Tivoli Enterprise Monitoring Server support file but you can reconfigure them at any time by starting the configuration procedure manually.

About this task

Each configuration generates a log file that you can use to diagnose problems. The location of the log file is

C:\IBM\ITM\InstallITM\plugin\executionEvents\logs\install_plugin_comp-is_n

where n is a number increasing by one for each configuration.

Note: Ensure that Tivoli Enterprise Portal Server is running before you configure Internet Service Monitoring.

Procedure

To manually configure the Internet Service Monitoring agent on Windows systems:

  1. Select Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Monitoring Services.
  2. Right-click Internet Service Monitoring and select Reconfigure. The Agent Advanced Configuration window opens. This window is called Configuration Defaults for Connecting to a TEMS if accessed during the installation process.
  3. On the Configuration Defaults for Connecting to a TEMS window, specify the Tivoli Enterprise Monitoring Server connection information and click OK:
    1. Select Connection must pass through firewall if the agent and the Tivoli Enterprise Monitoring Server are on different sides of a firewall.
    2. Select Protocol 1 and select a protocol from the list. Several types of protocols are available: IP.UDP (uses unsecured UDP communications), IP.PIPE (uses unsecured TCP communications), IP.SPIPE (uses SSL secure TCP communications), and SNA (uses SNA for mainframe components).
    3. If additional protocols are required, select Protocol 2 and select an second protocol from the list.
    4. Do not select Optional Secondary TEMS Connection. You can set up the failover support for the component later. See the IBM Tivoli Monitoring User's Guide for further information.
    5. Click OK.
  4. In the summary Configuration Defaults for Connecting to a TEMS window, check the information and click OK.

    These settings define communications between the agent and the Tivoli Enterprise Monitoring Server. The host name or IP address of the local computer are displayed unless the Tivoli Enterprise Monitoring Server has already been specified. Ensure that you enter the host name or IP address of the Tivoli Enterprise Monitoring Server in the Hostname or IP address field if it is installed on another computer. The default port number for the previously selected protocol is also displayed (IP.PIPE is 1918, IS.SPIPE is 3660).

  5. On the Internet Service Monitoring Configuration window, if using IBM Tivoli Netcool/OMNIbus select YES and enter the host name or IP address of the IBM Tivoli Netcool/OMNIbus ObjectServer and its port number.
    Tip: If you are using IBM Tivoli Netcool/OMNIbus but want to configure the connection later, select NO. Configure the ObjectServer connection later using the Manage Tivoli Enterprise Monitoring Services.
  6. Click OK. The system continues the agent configuration. Upon completion you are returned to the Manage Tivoli Monitoring Services window.
Parent topic: Configuring Internet Service Monitoring