Before uninstalling the monitoring agent

Before you install the monitoring agent, complete the following tasks:

1. If the system is running a Tivoli® Enterprise Portal desktop or browser client, close it.
2. Open Manage Tivoli Enterprise Monitoring Services. If any of the following services are running, stop them. Right-clicking the services and selecting Stop from the menu):
   • The ITCAM for SOA monitoring agent
   • Tivoli Enterprise Portal Server
   • Tivoli Enterprise Monitoring Server
3. Close the Manage Tivoli Enterprise Monitoring Services utility.
4. If you have not done so, disable data collection for your runtime environments. Follow the procedures in Configuring ITCAM for SOA-specific data collectors for runtime environments. You might have to stop affected application servers as part of the procedure.

   Beginning with ITCAM for SOA version 7.2, you no longer disable data collection for the ITCAM Data Collector for WebSphere® by using the ITCAM for SOA ConfigDC utility. Instead, use the ITCAM Data Collector for WebSphere Unconfiguration utility to disable data collection. For more information about unconfiguring the ITCAM Data Collector for WebSphere, see Unconfiguring ITCAM Data Collector for WebSphere.

   Restriction: If you are running BEA WebLogic Server application server environments, you do not have to stop this service now to perform the agent uninstallation. However, after you uninstall the agent, stop and restart the application server at a later time (for example, during off-shift hours).