Configuring an HMC to contact service and support using LAN-based Internet and SSL

Describes how to configure the HMC as a call-home server using direct (LAN-based) and indirect (SSL) connections to the Internet.

Before you begin this task, ensure that:
  • The network administrator has verified that connectivity is allowed. For more information, see Preparing for HMC configuration.
  • Customer contact information has been configured. Verify this by going to the HMC interface and clicking Service Management > Manage Customer Information.
  • If you are configuring internet support through a proxy server, you must also have the following:
    • The IP address and port of the proxy server
    • The proxy authentication information
To configure the HMC as a Call Home server using LAN-based Internet and SSL, do the following:
  1. In the navigation area, click Service Management.
  2. In the Connectivity section, click Manage Outbound Connectivity. The Call-home Server Consoles window opens.
  3. Click Configure.
  4. In the Outbound Connectivity Settings window, check Enable local system as call-home server.
  5. Accept the agreement.
  6. In the Outbound Connectivity Settings window, select the Internet page.
  7. Check the Allow an existing internet connections for service box.
  8. If you are using an SSL proxy, check the Use SSL proxy box.
  9. If you are using an SSL proxy, fill in the proxy's address and port. Obtain this information from the network administrator.
  10. If you checked Use SSL proxy and the proxy requires user ID and password authentication, check the Authenticate with the SSL proxy box. Type the userid and password. Obtain the user ID and password from the network administrator.
  11. Select the Protocol to Internet you want to use.
  12. On the Internet page, click Test.
  13. In the Test Internet window, click Start.
  14. Verify that the test completes successfully.
  15. In the Test Internet window, click Cancel.
  16. In the Outbound Connectivity Settings window, click OK.



Last updated: Mon, April 13, 2020