What is IBM Electronic Support?
A portfolio of tools and resources to keep your systems, software, and applications running smoothly.
IBM electronic support can help you:
Complete, customized support.
Featured Video
This video demonstrates how to use IBM Service Request (or SR) to open a problem online with IBM Support. If you are not a registered SR user, first complete the tasks described in the quick start guide.
Video
1:10
IBM
This quick tip video demonstrates the advantages of signing in to the IBM Support Portal, rather than using Support Portal anonymously.
15 May 2012
5:35
IBM
A how-to guide for customers trying to access IBM Passport Advantage Online, with instructions on how to gain and grant access to other users.
15 May 2012
1:54
IBM
This video short demonstrates how you can review the PMRs for your account from the Service Request website.
12 May 2012
1:16
IBM
This quick tip video demonstrates how to share your product list after configuring it in the IBM Support Portal.
11 April 2012
3:57
IBM
This video demonstrates how to use the Enhanced Customer Data Repository (ECuRep) to submit problem diagnostic data to IBM Technical Support.
11 April 2012
1:21
IBM
This quick tip video demonstrates how to use Quick find to easily add a product to your IBM Support Portal view.
11 April 2012
6:28
IBM
This video demonstrates how to send problem diagnostic data to IBM using the IBM Secure Diagnostic Data Upload Utility (SDDUU).
11 April 2012
4:23
IBM
Finding downloads for System x and BladeCenter products in the IBM Support Portal
23 January 2012
