IBM Support

January 2018 - Continuous Engineering Technical Support Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for IBM Watson IoT - Continuous Engineering Products.

Content

Welcome Banner
IBM Technical Support Newsletter

January 12, 2018

Happy New Year and welcome to the January edition of our Watson IoT Continuous Engineering Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.


Featured this month


Support Resources


  1. Installing and Upgrading
    Resource that provides guidance and best practices for installing, configuring, and upgrading your CLM and Internet of Things Continuous Engineering Solution products.
  2. IBM Software Lifecycle Page
    Keep up to date on planned End of Support (EOS) dates for IBM Continuous Engineering products by visiting the Software Lifecycle page.
  3. Software Product Compatibility Reports
    Review detailed system requirements reports to find out what hardware and software is supported with your product version.
  4. IBM Support Portal
    Find technical content, answers, solutions and much more.

Most Recent News, Flashes, and Bulletins


Latest Technotes and FAQs


Most recent APARs


Latest Downloads and Fixes


Education and training

  1. IBM Education Assistant
    Collection of multimedia educational modules about our Continuous Engineering products.
  2. Jazz.net YouTube Channel
    Provides demos and how-to videos about the IBM Rational Jazz software technology and Jazz-built products
  3. Watson IoT Academy
    Includes courses and training for IBM Continuous Engineering Solutions

Problem Solving Resources

  1. MustGather documents for Rational Collaborative Lifecycle Management products
    Collection of must gather documents to assist with data collection when using CLM products
  2. How to debug CLM integrations with DOORS
    Provides a general strategy for debugging Open Services for Lifecycle Collaboration (OSLC) based integrations with IBM Rational DOORS
  3. Information necessary to troubleshoot Rational Publishing Engine issues
    What to collect when troubleshooting RPE issues

Forums and Wikis

  1. Jazz.net forum
    Connect, learn, and share with experts in the Jazz.net forum.
  2. Jazz.net wiki
    See what the Jazz development teams are doing as they use this wiki to plan/discuss technical designs and operational procedures related to development projects at Jazz.net.
  3. dWAnswers forum
    Get answers and join IoT discussions in the dWAnswers forum.
  4. Jazz Team Blog
    Follow this blog for updates from the Jazz team.
  5. Deployment wiki and community
    This wiki provides guidance for deploying products that extends beyond basic documentation and support.


Be sure to subscribe to My Notifications to be notified when these newsletters are published and to receive notification about the latest important product support alerts.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The Watson IoT Continuous Engineering Support Team!

Keep up-to-date with IBM Electronic Support through these social media channels:
IBM IOT Twitter | IOT Social Support Blog | YouTube | LinkedIn

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational DOORS
Software Development Rational DOORS HP Quality Center Integration
Software Development Rational DOORS Net
Software Development Rational DOORS Next Generation
Software Development Rational DOORS TraceLine
Software Development Rational DOORS Web Access
Software Development Rational DOORS Web Access Reviewer
Software Development Rational Engineering Lifecycle Manager
Software Development Rational Lifecycle Integration Adapters
Software Development Rational Method Composer
Software Development Rational Publishing Engine
Software Development Rational Quality Manager
Software Development Rational Rhapsody
Software Development Rational Rhapsody Architect for Software
Software Development Rational Rhapsody Architect for Systems Engineers
Software Development Rational Rhapsody Design Manager
Software Development Rational Rhapsody Designer for Systems Engineers
Software Development Rational Rhapsody Developer
Software Development Rational Team Concert
Software Development Rational Team Concert Enterprise
Software Development Rational Team Concert for i
Software Development Rational Team Concert for i Express Edition
Software Development Rational Team Concert for i Standard Edition
Software Development Rational Team Concert for Power Systems Software
Software Development Rational Team Concert for Power Systems Software Enterprise Edition
Software Development Rational Team Concert for Power Systems Software Standard Edition
Software Development Rational Team Concert for System z
Software Development Rational Team Concert for System z Enterprise Edition
Software Development Rational Team Concert for System z Standard Edition
Software Development Rational Team Concert Standard
Software Development Rational Insight
Software Development IBM Lifecycle Integration Adapter for Aras Innovator

Document information

More support for: Rational Collaborative Lifecycle Management
General Information

Software version: 4.0, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7, 5.0, 5.0.1, 5.0.2, 6.0, 6.0.1, 6.0.2, 6.0.3, 6.0.4, 6.0.5

Operating system(s): AIX, Linux, Solaris, Windows, iOS, z/OS

Reference #: 7048915

Modified date: 12 January 2018


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