IBM Support

Open Mic Webcast: Troubleshooting Domino Policies - 29 April 2015 [Presentation, Audio, Videos, Q&A]

Webcast


Abstract

IBM hosted an Open Mic Webcast session with Development and Support Engineers on April 29, 2015. This session, which was led by Amy Knox, provided an in-depth look at the methodology and flow for troubleshooting and resolving issues with Domino policies (all types).

Content

Presentation
OpenMic_TroubleshootinPolicies_042915.pdfOpenMic_TroubleshootinPolicies_042915.pdf


Audio Recording
TroubleshootingDominoPolicies_April2015.mp3TroubleshootingDominoPolicies_April2015.mp3
  • 75 minutes 42 seconds
  • Q&A begins at 61:50

Videos

Troubleshooting Domino Policies - Policy Flow: https://www.youtube.com/watch?v=89o9pNlJ6hU
Using IBM Domino Designer to troubleshoot policies: https://www.youtube.com/watch?v=Dqd8ODlkUWc
Troubleshooting Domino Policies - Testing Policies: https://www.youtube.com/watch?v=uM8uA1bmXpU


Web Chat Q&A

Q1. Any APAR in place to fix the "signed by" column in the policy view?
Yes. SPR# MSKA8Z6H3V.

* * *
Q2. This solves a mystery for me, but feel it would be easier if we added code in the NAB if trying to copy/paste a policy doc to warn the admin
Within the same directory, you wouldn't have the problem, only issue is cross domains.

Yep, we merged two domains, and use multiple O's in each
Yup, that makes sense, most often see the issue when getting names.nsf from customers PMR

* * *
Q3. Do these mail settings also apply for iNotes users?
Many of the mail settings in the mail policy and mail part of the Desktop policy also apply to iNotes. There are also some Desktop settings that come through to iNotes as well.

* * *
Q4. Do we also have an SPR for the Policy Synopsis summary? Where Organizational policies show up at the top (even though they have the least precedence) and then the explicit policies show up in order of decreasing precedence. It's pretty confusing for new people and makes you have to stop and work through it when you're troubleshooting
I don't believe one so I'll create one

* * *
Q5. How can we avoid conflicts in inheritance where default values are provided in settings documents but they are not set to "Don't set Value"? i.e. security settings. When you create an explicit policy with a different settings document it seems all of those defaults will take precedence over potentially different settings in the org policy
  • Don't use too many policies/settings for ease of management and to avoid conflicts


This applies with even a single explicit policy. i.e. a group of folks who have a different need. I pretty much have to completely duplicate the original policy in the explicit rather than just update the things that are different. Also, having the default values in the settings documents makes it very difficult to see what is being set. Getting rid of the defaults would be very useful.
That is why Don't Set should be set in the Org and Dynamic policy, would prevent that.


References

2014 ConnectED presentation
http://www.slideshare.net/MarkSkurla/connect-2014-id112-domino-policies-deep-dive-and-best-practices

About policies for Cloud users
http://www-01.ibm.com/support/knowledgecenter/SSPS94/hybrid/topics/pln_use_policies_c.html

Leverage auto-populated groups (8.5x and above)
http://www.ibm.com/support/docview.wss?uid=swg27041863

Leverage "Machine-specific" options when appropriate and available
http://www.ibm.com/support/docview.wss?rs=899&uid=swg21501673

Notes/Domino Policy Troubleshooting Flow Chart
http://www.lotus.com/ldd/dominowiki.nsf/dx/Notes__Domino_Policy_Flow_Chart

Domino Policy Precedence Explained
http://www.lotus.com/ldd/dominowiki.nsf/dx/domino-policy-precedence-explained

Domino Policies - How To Apply feature explained
http://www.lotus.com/ldd/dominowiki.nsf/dx/domino-policies-how-to-apply-feature-explained

Troubleshooting difficulties with applying policies in Notes/Domino
http://www.ibm.com/support/docview.wss?uid=swg21162306

Self-Training: Troubleshooting Domino policies and settings documents
http://www.ibm.com/support/docview.wss?uid=swg27010353

Troubleshooting Policies on a Domino Server (Open Mic 2012)
http://www.ibm.com/support/docview.wss?uid=swg27036076

Ask the Experts Q&A session: Managing Domino Policies (May 2014)
http://www.ibm.com/support/docview.wss?uid=swg27041863

Frequently Asked Questions About Dynamic Client Configuration (DCC)
http://www.ibm.com/support/docview.wss?uid=swg21212699

DCC doesn't work when Location document contains malformed MailServer field
http://www.ibm.com/support/docview.wss?uid=swg21605656

Domino server performance issue or hang with dynamic policies
http://www-01.ibm.com/support/docview.wss?uid=swg21569853

How to use NotesPeek:
http://www-10.lotus.com/ldd/dominowiki.nsf/dx/Using_NotesPeek

NotesPeek technote and tool
http://www.ibm.com/support/docview.wss?uid=swg24005686

What iNotes settings can be changed by the use of Domino policies
http://www.ibm.com/support/docview.wss?uid=swg21328455

iNotes Policies:
http://www-10.lotus.com/ldd/dominowiki.nsf/xpDocViewer.xsp?lookupName=IBM+Redbooks%3A+Lotus+Notes+and+Domino+version+8.5+Deployment+Guide#action=openDocument&res_title=iNotes_Policies&content=pdcontent


About Open Mic Webcasts
IBM Collaboration Solutions (Lotus) Support wants to help you take full advantage of your products. Join us for our Open Mic Webcast series as technical experts share their knowledge and answer your questions. These webcasts are designed to address specific topics and provide an in-depth and focused technical exchange in a convenient online webcast format. For more information about our Open Mic webcasts, visit the IBM Collaboration Solutions Support Open Mics page.

Original publication date

2015/3/24

Document information

More support for: IBM Domino
Policies

Software version: 8.5.3, 9.0, 9.0.1

Operating system(s): Linux, Windows

Reference #: 7045376

Modified date: 29 April 2015