IBM Support

Webcast replay: Save time! Learn about the web support resources available for PureApplication (System, Service and Software)



This WebSphere Support Technical Exchange is designed to provide PureApplication System, PureApplication Service, and PureApplication Software administrators with information about tools and resources available to them relative to technical support and client self-assist.

The presentation will review the available web support resources and details about how to be proactive. Included will be information about using the dwAnswers forum to ask questions and engage with the broader community as well as the IBM My Notifications subscription service. Recommended fixes document that includes links to release note and lists of APARs associated with given fix pack versions will be reviewed and how to access IBM Knowledge Center for accessing product documentation and talk about the new Cloud marketplace. This session will also provide recommendations on how best to prepare when you need to engage with PureApplication System/Service/Software Support.

Note: This presentation is not a standard, generic overview of web support but rather a presentation specifically tailored for those clients who have PureApplication Systems/Service/Software.

Level of Difficulty: Beginner

Presenter(s): William Carey and Robert Bunn

Date: 14 April 2015


PureApplication System web support overview D 2015 WSTE.pdfPureApplication System web support overview D 2015 WSTE.pdf
Click the PDF file above to play the slide presentation for this Webcast. Right-click and select Save As to store the file on your local computer for later review.

Get Adobe Reader to view PDF


To replay the recording of this Webcast, click on Download Audio (39 minutes - audio in MP3 format) then open the PDF file above.

Right-click and select Save As to store the file on your local computer for later playback.

Problem listening to the audio replay?
If you are having a problem listening to the audio when you use a left-click on the audio link above, you need to download the MP3 file to your local computer before playback by doing a right-click and Save As.

Related information

WebSphere Support Technical Exchange
Time Zone Converter

Document information

More support for: PureApplication System

Software version: 1.0,,,,,,,,,,, 2.0,,

Operating system(s): AIX

Reference #: 7045354

Modified date: 14 April 2015

Translate this page: