Webcast: Leveraging Holiday Readiness Program to Prepare for Peak Commerce Season - 11 September 2014 [presentation + recording attached]

Webcast


Abstract

IBM is taking a proactive approach to reach out to clients in preparation of peak days. The Holiday Readiness program helps drive client success through enhanced IBM collaboration, partnered with proactive risk mitigation for clients. We will take a deep-dive from a WebSphere Commerce perspective into how clients can prepare on their own, and through the proactive program.

Content

  • Topic: Leveraging Holiday Readiness Program to Prepare for Peak Commerce Season
  • Presenter(s): Mike Callaghan & Matt Thomas
  • Date: Thursday, September 11, 2014
  • Level: Beginner
Presentation
STE_HolidayReadiness_091114.pdfSTE_HolidayReadiness_091114.pdf


Important Links
Slide 5: IBM Client Success Essentials - Holiday Readiness: https://ibm.biz/BdFs3D

Slide 6: IBM Client Success Essentials: https://www-304.ibm.com/connections/wikis/home?lang=en-us

List of available subscriptions: https://www-947.ibm.com/systems/support/myview/subscription/css.wss/subscriptions?methodName=listAvailableSubscriptions

WebSphere Commerce Blog: https://www-304.ibm.com/connections/blogs/wcs/?lang=en_us

Sterling Selling & Fufillment Blog: https://www-304.ibm.com/connections/blogs/SterlingSFS/?lang=en_us

2Q Newsletter: http://www-01.ibm.com/support/docview.wss?uid=swg27009854

Slide 7: WebSphere Commerce Upcoming Live Webcasts: https://ibm.biz/BdFiXD

Working with IBM Suport: http://www-947.ibm.com/support/entry/portal/scheduled_tech_exchange_detail/software/websphere/websphere_brand_support_(general)?exchangeDetailKey=X839446D92966H69&productContext=875505402

Ask the Expert: WebSphere Commerce Performance: http://www.ibm.com/support/docview.wss?uid=swg27041987

WebSphere Commerce Performance: http://www.ibm.com/support/docview.wss?uid=swg27039102

WebSphere Commerce - Introduction to Troubleshooting System Outages: http://www.ibm.com/support/docview.wss?uid=swg27039255

WebSphere Commerce - Common Scenarios Affecting the Availability of a Site: http://www.ibm.com/support/docview.wss?uid=swg27039244

Using WXS with WebSphere Commerce: http://www.ibm.com/support/docview.wss?uid=swg27027350

WebSphere Commerce Data Cache Overview and Configuration: http://www.ibm.com/support/docview.wss?uid=swg27027309

Slide 8: Performance: https://www-304.ibm.com/connections/blogs/wcs/tags/performance?lang=en_us

Troubleshooting: https://www-304.ibm.com/connections/blogs/wcs/tags/troubleshooting?lang=en_us

Out-of-Memory: https://www-304.ibm.com/connections/blogs/wcs/tags/oom?lang=en_us

DB2: https://www-304.ibm.com/connections/blogs/wcs/tags/db2?lang=en_us

Holiday Readiness: https://www-304.ibm.com/connections/blogs/wcs/tags/holidayreadiness?lang=en_us

WebSphere Commerce Support Blog: https://www-304.ibm.com/connections/blogs/wcs/

Slide 9: MustGather Listing: “Read First for WebSphere Commerce 7.0” http://www.ibm.com/support/docview.wss?uid=swg21440712

Sterling Selling and Fulfillment Suite (SSFS) List of MustGathers http://www-01.ibm.com/support/docview.wss?uid=swg21673807

Slide 10: Jeepers (Scope) Creepers: https://www-304.ibm.com/connections/blogs/wcs/entry/august_25_2014_4_54_pm?lang=en_us

The more (details) the merrier!: https://www-304.ibm.com/connections/blogs/wcs/entry/the_more_details_the_merrier?lang=en_us

Slide 11: WebSphere Commerce performance problems with DB2 databases: http://www-01.ibm.com/support/docview.wss?rs=3046&uid=swg21224920

Out of Memory Must Gather: http://www.ibm.com/support/search.wss?rs=180&tc=SSEQTP&tc1=SSCMPCY&q=MustGatherDocument

Performance, hang or high CPU Must Gather: http://www.ibm.com/support/search.wss?rs=180&tc=SSCMPB9+SSCMP9J&q=MustGatherDocument

Crash Must Gather: http://www.ibm.com/support/search.wss?rs=180&tc=SSEQTP&tc1=SSCYP8L&q=MustGatherDocument

Slide 12: Recommended fixes and settings for WebSphere Commerce Version 7: http://www.ibm.com/support/knowledgecenter/SSZLC2_7.0.0/com.ibm.commerce.install.doc/refs/rigrecfix.htm

Maintaining a WebSphere Commerce DB2 Database: http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg21224921

Fail on your own terms: Plug-in failover options: https://www-304.ibm.com/connections/blogs/wcs/entry/fail_on_your_own_terms?lang=en_us

Where is your WebSphere Commerce black box? https://www-304.ibm.com/connections/blogs/wcs/entry/where_is_your_websphere_commerce_black_box?lang=en_us

Slide 13: That's my product! Dealing with inventory contention: https://www-304.ibm.com/connections/blogs/wcs/entry/that_s_my_product_dealing_with_inventory_contention?lang=en_us
Troubleshooting Database connection pooling issues: https://www-304.ibm.com/connections/blogs/wcs/entry/troubleshooting_database_connection_pooling_issues?lang=en_us

Beware of the Connection storm: https://www-304.ibm.com/connections/blogs/wcs/entry/beware_of_the_connection_storm?lang=en_us

Locking Orders tables on multiclick: https://www-304.ibm.com/connections/blogs/wcs/entry/locking_on_orders_tables_and_multi_click?lang=en_us
Access Logging on Steroids: https://www-304.ibm.com/connections/blogs/wcs/entry/access_logging_on_steroids?lang=en_us

mpmstats: The eye to the site: https://www-304.ibm.com/connections/blogs/wcs/entry/mpmstats_the_eye_to_the_site?lang=en_us

Avoiding invalidation overload after propagations: https://www-304.ibm.com/connections/blogs/wcs/entry/avoiding_invalidation_overload_after_propagations?lang=en_us

Dynacache/DRS Invalidations: https://www-304.ibm.com/connections/blogs/wcs/entry/websphere_commerce_tuning_deep_dive_dynacache_drs_invalidations?lang=en_us

IBM Industry Solutions Client Success Essentials Community: https://www-304.ibm.com/connections/communities/community/cse

Holiday Readiness: https://www-304.ibm.com/connections/wikis/home?lang=en-us#!/wiki/W5d5c76e66242_4f86_80e4_12a9e0eefb4b/page/Holiday%20Readiness

Slide 17: Project Management Tips for Peak: https://www-304.ibm.com/connections/blogs/wcs/entry/pm_tips_peak?lang=en_us

Slide 18: Throttle for damage control: https://www-304.ibm.com/connections/blogs/wcs/entry/wc_throttling?lang=en_us

Client Success Essentials: https://www-304.ibm.com/connections/communities/community/cse

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Document information


More support for:

WebSphere Commerce

Software version:

Version Independent

Operating system(s):

Platform Independent

Reference #:

7042513

Modified date:

2014-09-12

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