Open Mic Webcast: All-in-one Admin Tool for agent-based troubleshooting & problem solving - 13 November 2013 (Q&A, presentation, recording)

Webcast


Abstract

IBM's Rene Jenkins led a presentation and discussion on the All-in-one Admin Tool for agent-based troubleshooting & problem solving. See below for the Q&A, presentation, and recording from the event.

Content

Overview of the presentation and discussion:

  • Education & inspiration to use the tool to automate diagnostic processing
  • Problem solving for common tasks such removing a profile document
  • Analyzing searches for duplicate templates or "Out of Office" configuration analysis
  • Guided options to perform required tasks, eliminating the need for multiple resources

Presentation & Audio Recording

OpenMic_AdminTools_13Nov2013.pdfOpenMic_AdminTools_13Nov2013.pdf


All-in-One Admin Tool Open Mic - 13 Nov 2013 (edited).mp3All-in-One Admin Tool Open Mic - 13 Nov 2013 (edited).mp3


Q&A


Q1. Where is the template and what it is called? I cannot seem to find it on my server's list of templates.
The template doesn't ship with Notes/Domino. You can download it from the technote linked below.

Q2. Should I extract the template to my local data dir?
-- Yes, you can run it from your Notes Data directory
-- Yes, extract to local and create a local database from that template


Q3. Does it work on all versions of Lotus Domino? Or starting from version?
It should work on all currently supported versions of Notes and Domino.


Q4. Is this tool version dependant
It should work on all currently supported versions of Notes and Domino.


Q5. So the archives have to be on the server to be searched?
- Yes, you specify which server you wish to connect to
- Many of the tools within the All-In-One Tool allow you to specify a local database to operate against, also.


Q6. Where can I find how-to information on the tool?
The Help -> About document in the database you create from the template has instructions for using the tool.


Q7. Can we suggest new tools and features?
Yes, feel to let support know if there are any features that you would like added in the future.

List of suggestions for new tools and features gathered during Open Mic:
  • a tool to disable mail rules
  • since this tool is becoming more powerful, please set up a way to update it from a button to get new features
  • for the "Create Mail Database Spreadsheets" tool, more Replication settings like "Are send deletions enabled" and "Don't receive incoming deletions"


Q8. Any thoughts of rolling that back into the Domino Admin client install?
That's something I've considered trying to push but that would be up to our feature developers.
It's not out of the realm of possibility to add maybe a subset of the tools.


References

Technotes:

#1459332 - All-in-one Admin Tool for agent-based troubleshooting & problem solving
http://www.ibm.com/support/docview.wss?uid=swg21459332

#1579690 - $name Field Is Not Modified When Folder Is Moved To Root
http://www.ibm.com/support/docview.wss?uid=swg21579690

#1403332 - Out of Office agent can get stuck enabled when using the Out of Office service
http://www.ibm.com/support/docview.wss?uid=swg21403332

#1296389 - How to use the Out Of Office (OOO) diagnostic tool
http://www.ibm.com/support/docview.wss?uid=swg21296389

#1380020 - How to programmatically edit the database property "Disable background agents for this database" with LotusScript
http://www.ibm.com/support/docview.wss?uid=swg21380020

#1268625 - Using LotusScript to generate a report with mail database information
http://www.ibm.com/support/docview.wss?uid=swg21268625

#1259256 - Using a LotusScript agent to search all mail databases for a particular string
http://www.ibm.com/support/docview.wss?uid=swg21259256

Wiki articles:

The IBM Lotus Notes and Domino Out of Office service: Best practices
http://www.lotus.com/ldd/dominowiki.nsf/dx/01072009040728pmwebss8.htm

Prohibit Design Element Tool
http://www.lotus.com/ldd/dominowiki.nsf/dx/Prohibit_Design_Element_Tool

SPRs:

RDJS96EMXC - Template property "Disable background agents for this database" enabled by default
http://www.lotus.com/ldd/fixlist.nsf/Public/0ECBE9183D20BAE985257BE600002EA4?OpenDocument


Follow highlights from these Open Mics live on Twitter using #ICSOpenMic or following us on Twitter @IBM_ICSsupport. For more information about our Open Mic webcasts, visit the IBM Collaboration Solutions Support Open Mics page.

Cross reference information
Segment Product Component Platform Version Edition
Messaging Applications IBM Domino Windows 9.0
Messaging Applications IBM Notes Windows 9.0

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Document information


More support for:

IBM Domino Designer

Software version:

9.0

Operating system(s):

Windows

Reference #:

7039873

Modified date:

2013-11-20

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