IBM Support

Open Mic Webcast: Going Mobile with IBM SmartCloud Traveler for Notes – 23 July 2013 [slides + audio recording attached]



The replay (slides + audio) is available for the Open Mic webcast titled "Going mobile with IBM SmartCloud Traveler for Notes" held on July 23, 2013.


IBM Support hosted an open mic on 23 July 2013 with presenter Curtis Ebbs, along with several other members of the IBM SmartCloud team, in which they discussed Going Mobile with IBM SmartCloud Traveler for Notes.

For more information about our Open Mic webcasts, visit the IBM Collaboration Solutions Support Open Mics page.



Audio recording (MP3)

31:45 minutes long; 5.45 MB (5,715,513 bytes)

Q&A summary

What is the answer to SmartCloud Notes customers who want BlackBerry 10 support today?

At this time, the hosted BES service that we offer does not support BlackBerry 10 devices. There are plans to support synchronization of mail, calendar, and contacts in the future. You can currently enable IMAP in your SmartCloud Notes company and work with all of your SmartCloud Notes mail from BlackBerry 10 devices. This includes sending and receiving mails from the BlackBerry 10 mail client using IMAP.

Can you talk generally about what's going to happen in the future with BlackBerry 10?

The BlackBerry 10 device, different from earlier versions, uses the active sync protocol. Traveler 9.0, the on-premises version, now supports BlackBerry 10 devices using the active sync protocol. As mentioned during the presentation, no specific dates are announced but BlackBerry 10 support is coming soon. BlackBerry 10 support requires not only a newer level of Traveler in the cloud but also BlackBerry has had to make some changes to be able to work with the SmartCloud. There will be a specific OS level required to interact with the SmartCloud. Once BlackBerry 10 support becomes available, Traveler will support both direct connected as well as an on-premises BES.

Document information

More support for: IBM SmartCloud Notes

Software version: Not Applicable

Operating system(s): Platform Independent

Reference #: 7038777

Modified date: 24 July 2013

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