IBM Customer Experience Suite Version 8.0.0.1 Rich Media Edition Quick Start Guide

Product documentation


Abstract

This guide gets you started with a typical installation of Customer Experience Suite Rich Media Edition.

Content

Product overview

Rich Media Edition combines a powerful web delivery environment with robust digital asset management (DAM) capabilities, enabling businesses to publish persuasive content for their customers. Rich Media Edition provides several benefits:

  • Differentiate and manage your digital brand consistently across channels.
  • Seamlessly incorporate rich media assets into web and mobile web experiences.
  • Maximize the impact of rich media with centralized management, search, and comprehensive editing support for images, video, and more.

Step 1: Access the software and documentation

Product software can be accessed from DVD, live repository, or e-image, both available from Passport Advantage®. If you download your product from Passport Advantage, follow the directions in the download document at http://www-10.lotus.com/ldd/portalwiki.nsf/dx/Getting_the_Rich_Media_Edition_software_wp8001. This product is available as a single product offering. Review the International Program License Agreement for a list of licensing options and their respective entitlements

Step 2: Evaluate the hardware and system configuration

See the detailed system requirements document for V8.0.0 Fix Pack 1: http://www-01.ibm.com/support/docview.wss?uid=swg27007791.

Step 3: Review the installation architecture

The following diagram illustrates a basic architecture of the product installation and provides a basis for planning your installation.
Diagram of Rich Media Edition environment: authoring and delivery servers, LDAP server, MediaBeacon server, and HTTP server.

Step 4: Install Customer Experience Suite Rich Media Edition


Follow these steps to install Rich Media Edition:
a. Review the information for V8.0.0 Fix Pack 1: http://www-01.ibm.com/support/docview.wss?uid=swg24034497.
b. Install V8.0.0 Fix Pack 1: http://www-10.lotus.com/ldd/portalwiki.nsf/dx/WebSphere_Portal_and_Web_Content_Manager_V8.0.0.1_Readme_8001
c. Install Combined Cumulative Fix 06: http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm/WebSphere&product=ibm/WebSphere/WebSphere+Portal&release=All&platform=All&function=aparId&apars=PM88093
d. Install and configure the MediaBeacon server: http://www-10.lotus.com/ldd/portalwiki.nsf/dx/Installing_MediaBeacon_for_Rich_Media_Edition_wp8001

More information


For more information, see the following resources:


IBM® Customer Experience Suite V8.0.0, Fix Pack 1 Licensed Materials - Property of IBM. © Copyright IBM Corp. 2000, 2013. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM, the IBM logo, and ibm.com® are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" (www.ibm.com/legal/copytrade.shtml).

Part Number: CF3W1ML

The Quick Start Guide is available in these translated versions:

Language Quick Start Guide
English wp8001_quickstart_cesrme_en.pdfwp8001_quickstart_cesrme_en.pdf
Arabic wp8001_quickstart_cesrme_ar.pdfwp8001_quickstart_cesrme_ar.pdf
Catalan wp8001_quickstart_cesrme_ca.pdfwp8001_quickstart_cesrme_ca.pdf
Chinese - Simplified wp8001_quickstart_cesrme_zh_CN.pdfwp8001_quickstart_cesrme_zh_CN.pdf
Chinese - Traditional wp8001_quickstart_cesrme_zh_TW.pdfwp8001_quickstart_cesrme_zh_TW.pdf
Croatian wp8001_quickstart_cesrme_hr.pdfwp8001_quickstart_cesrme_hr.pdf
Czech wp8001_quickstart_cesrme_cs.pdfwp8001_quickstart_cesrme_cs.pdf
Dutch wp8001_quickstart_cesrme_nl.pdfwp8001_quickstart_cesrme_nl.pdf
French wp8001_quickstart_cesrme_fr.pdfwp8001_quickstart_cesrme_fr.pdf
German wp8001_quickstart_cesrme_de.pdfwp8001_quickstart_cesrme_de.pdf
Greek wp8001_quickstart_cesrme_el.pdfwp8001_quickstart_cesrme_el.pdf
Hungarian wp8001_quickstart_cesrme_hu.pdfwp8001_quickstart_cesrme_hu.pdf
Italian wp8001_quickstart_cesrme_it.pdfwp8001_quickstart_cesrme_it.pdf
Japanese wp8001_quickstart_cesrme_ja.pdfwp8001_quickstart_cesrme_ja.pdf
Kazakh wp8001_quickstart_cesrme_kk.pdfwp8001_quickstart_cesrme_kk.pdf
Korean wp8001_quickstart_cesrme_ko.pdfwp8001_quickstart_cesrme_ko.pdf
Polish wp8001_quickstart_cesrme_pl.pdfwp8001_quickstart_cesrme_pl.pdf
Portuguese wp8001_quickstart_cesrme_pt.pdfwp8001_quickstart_cesrme_pt.pdf
Portuguese - Brazil wp8001_quickstart_cesrme_pt_BR.pdfwp8001_quickstart_cesrme_pt_BR.pdf
Romanian wp8001_quickstart_cesrme_ro.pdfwp8001_quickstart_cesrme_ro.pdf
Russian wp8001_quickstart_cesrme_ru.pdfwp8001_quickstart_cesrme_ru.pdf
Slovakian wp8001_quickstart_cesrme_sk.pdfwp8001_quickstart_cesrme_sk.pdf
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Thai wp8001_quickstart_cesrme_th.pdfwp8001_quickstart_cesrme_th.pdf
Turkish wp8001_quickstart_cesrme_tr.pdfwp8001_quickstart_cesrme_tr.pdf
Ukrainian wp8001_quickstart_cesrme_uk.pdfwp8001_quickstart_cesrme_uk.pdf

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Document information


More support for:

IBM Customer Experience Suite

Software version:

8.0

Operating system(s):

AIX, IBM i, Linux, Solaris, Windows, z/OS

Software edition:

Enterprise

Reference #:

7038773

Modified date:

2013-06-18

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