This document features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM Cúram products. The list will be updated periodically to reflect new trends and issues.
The content below was sent in the Support Newsletter for IBM Cúram / Smarter Care and Social Programs on 16 Dec, 2015. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.
This document contains links (URLs) to IBM Cúram / Smarter Care and Social Programs technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM Cúram / Smarter Care and Social Programs. This document includes:
In the Spotlight
IBM Cúram Security Bulletins
List of Security Bulletins over the last quarter.
New on developerWorks
IBM Support Easy OnBoarding tool
This is a fun, engaging, educational tool that assists our clients to sign up for 5 basic client self-assist tools/services: obtain an IBM ID, sign up for My Notifications, access the IBM Support Portal, register for Service Request, and register for Passport Advantage. Earn tokens for every step you complete and play the game at the end!
Information on Enhancements
Links to fixes provided along with mitigation steps while customers plan their upgrade. CVSS Base Score of 9.8.
Visit the bulletin for more information. CVSS Base Score of 5.4.
Visit the bulletin for more information. CVSS Base Score of 4.3.
New Analytics accelerator for IBM Cúram Social Program Management Platform is available for IBM Cúram version 188.8.131.52.
Introduction to the concept of multi-temperature data.
See example screen captures of the default analytics that are provided in IBM Cúram Social Program Management Platform.
You will be shown how to set up IBM Cúram Business Intelligence and Analytics in an IBM DB2 BLU sandbox
Please ensure you subscribe to My Notifications so you are notified as more information becomes available.
What's New in IBM Cúram Social Program Management
Overview of the new features and enhancements introduced in each IBM Cúram Social Program Management version.
IBM Cúram Social Program Management v6.next strategy for maintenance releases in 2016
A high level look at planned releases for 2016.
6.1.1 Reference Material
Other Recent Release Notes
Technote - Microsoft Internet Explorer Support Lifecycle policy
Technote looking at how Microsoft's Internet Explorer support lifecycle policy affects different versions of Cúram
IBM Cúram Social Program Management APAR PO05445 is not a defect
APAR PO05445 was related to a perceived security issue after logging out of the Cúram application in a Single-Sign On environment.
Naming convention for the various downloads of version 6.1.1
APARs being targeted for resolution in 184.108.40.206
Refer to the Starting Page for all Cúram release notes which will be updated shortly after 220.127.116.11 becomes available.
6.1.1 Education Related Material
9D67G: IBM Curam SPM Platform 6.1 New Features
This four hour web based training course introduces the main new features in IBM Cúram SPM 6.1. The course introduces the new features at a high level and provides suggestions for Cúram professionals on how to access more detailed, low-level information about new features in 6.1.
9D68G: IBM Cúram SPM 6.1 Integrating Cúram REST APIs
This two-day course provides students with a technical understanding of developing REST APIs for IBM Cúram.
Knowledge Center documentation home for version 6.1.1.
Download the quick start guide.
Download the latest upgrade helper. IBM ID required.
Must Gather Home Page
Wondering what data Support will request when opening a PMR? This page is worth a bookmark.
IBM Client Success Essentials Community
This community brings together users of IBM software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more.
IBM Client Success Essentials Community Demonstration
Watch a video demonstration of the Client Success Essentials community.
Stay informed of critical IBM software support updates with My Notifications
One of the best ways to prevent problems and to stay informed of critical support updates for your IBM software products is to take advantage of My Notifications.
Must Gather link for Accessibility Issues