This document features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM Cúram products. The list will be updated periodically to reflect new trends and issues.
Welcome to the IBM Cúram Support newsletter! This is the second in the series of quarterly newsletters outlining any support related news pertaining to releases, documentation and any information we feel may be valuable to you our valued customer of IBM Cúram Social Program Management.
This document contains links (URLs) to IBM Cúram technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM Cúram. This document includes:
This document includes:
In the Spotlight
- IBM Cúram Social Program Management Version 220.127.116.11 Product Documentation
This page contains links to the documentation that is updated for IBM Cúram Social Program Management Version 18.104.22.168.
- IBM Cúram Social Program Management V22.214.171.124 Release Notes
A compiled list of links to all the release notes for the IBM Cúram 126.96.36.199 release.
- HCR Developer Environment Quick Install Guide
IBM Cúram Social Program Management v188.8.131.52 Developer Environment for Health Care Reform: Quick Installation Guide.
- The Benefits of using the Service Request (SR) Tool
The Service Request tool gives you more than just the ability to create new, and update existing service requests (PMRs) on the Web, see all the benefits the Service Request tool offers.
- Enable APAR subscriptions and customize your notifications in the Support Portal
Authorized Program Analysis Reports (APARs) are the defect reports for IBM offerings. This site has a number of very useful links which include; how to subscribe to an APAR and receive notification of changes in its status, how to create and organize subscriptions, how to unsubscribe.
- IBM Industry Solutions Client Success Essentials Community
This community brings together users of IBM Industry Solutions software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more.
- Client Success
View Welcome Video.
- Smarter Planet Smarter Cities Overview
The insight to identify, transform and progress.
- Wondering where to start with IBM Support?
This Support Quick Start trifold introduces the benefits of IBM support coverage. It highlights the resources and how to access them.
- A simplified IBM Support Portal is coming!
IBM listened to customer input and as a result is making changes to IBM Support Portal. This short video describes the changes that are coming to the IBM Support Portal.
- IBM Cúram 184.108.40.206 Release Notes
This page contains the release notes for the IBM Cúram 220.127.116.11 release.
- IBM Cúram 18.104.22.168 Release Notes
This page contains links to the release notes for IBM Cúram 22.214.171.124 and subsequent iFixes on that release.
- Fix Central
Fix Central provides fixes and updates for your system's software. You can find the fix or fixes you are looking for by searching by product, by fix ID, or by APAR. Fix Central also helps you identify any prerequisite or co-requisite fixes associated with the fixes you want to download.
- Access to Full Software Downloads and Customer Account Management
Software and services online offers a secure online experience at the same time allowing access to downloads and account management for those customers participating in the IBM Software and service offering.
- IBM Cúram Social Program Management release notes index
This page contains links to the release notes for both current and previous releases of IBM Cúram Social Program Management.
- IBM Electronic Support
IBM Electronic Support offers on-line support tools and resources to help you diagnose and resolve problems, and maintain your IBM products.
- My Notifications
Sign up for My Notifications to get updates on events. My Notifications provides notifications to subscribers with support information covering a broad range of materials, including troubleshooting and news documentation, download and drivers, product information and documentation, Security advisories, and more.
- IBM Software Support Lifecycle
Find detailed information about the available IBM Software Support Lifecycle
Policies to help you realize the full value of your IBM software products.
- IBM Support Portal
Details of support services available to customers which can be customized for your IBM products.
- Google Guice errors when starting the IBM Cúram Server
When the IBM Cúram Websphere Application Server is started the logs throw a number of Google Guice related errors.
- IBM Cúram Analysis Documentation Generator
The IBM Cúram Analysis Documentation Generator is now available for download from Fix Central. This generator enables IBM Cúram customers to generate Cúram Analysis Documentation for a custom application that is based on Cúram 126.96.36.199. or above.
- Application Tuning Settings for IBM Cúram Development Environment on Oracle® WebLogic
These settings are settings that have been followed during testing and are not advised for production systems where these represent minimum values. Tuning should be used to find the correct settings for your environment.
- Guidelines for Archiving Precedent Change Sets
As a fully tested archiving process is not provided with IBM Cúram Social Program Management, is there any documentation provided with guidance to assist a customer with archiving Precedent Change Sets?
- IBM Software Redbooks
Hundreds of IBM Redbooks publications are available for downloading.
- IBM Smarter Cities Certifications
The IBM Certification Program will assist in laying the groundwork for your personal journey.