IBM Support

Featured documents for IBM Cúram / Smarter Care and Social Programs

Newsletter


Abstract

This document features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM Cúram products. The list will be updated periodically to reflect new trends and issues.

Content

The content below was sent in the Support Newsletter for IBM Cúram / Smarter Care and Social Programs on 29 Sep, 2017. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to IBM Cúram / Smarter Care and Social Programs technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM Cúram / Smarter Care and Social Programs. This document includes:





In the Spotlight

    IBM Curam Security Bulletins
  1. End of support notification
  2. Cúram Social Program Management versions that will reach end of support on September 30, 2017
    5.0.x, 5.1.X, 5.2.D, 5.2.1, 5.2.2, 5.2.3, 5.2.4, 5.2.5, 5.2.6 6.0.1, 6.0.2, 6.0.3, 6.0.4, 6.0.5
  3. IBM Care Management 6.2.0
    IBM Care Management 6.2.0 will reach End of Support on 2021-09-30
  4. IBM Care Management 6.0.0
    IBM Care Management 6.0.0 will reach End of Support on 2020-04-30



Plan

  1. IBM Cúram Social Program Management Release Strategy for 2017
    IBM Cúram Social Program Management functional and maintenance release strategy for 2017
  2. Candidates for Supported Software changes for IBM Cúram Social Program Management
    Intention to add support for the third-party tools in the next modification release
  3. Guidelines for Archiving Precedent Change Sets
    This is a high level guidance to assist customers on archiving Precedent Change Set records from the Curam application
  4. IBM Cúram Social Program Management WebSphere 8.5.5 and Java Version Support
    IBM Cúram Social Program Management WebSphere 8.5.5 and Java Version Support
  5. IBM Cúram Release Notes



Education

  1. IBM Cúram SPM V7.X Business Certification Exam
    The new IBM Cúram SPM V7.X business certification exam: Test C7010-014: IBM Cúram SPM V7.X, Business Analysis is ready for you to take on. One new feature of the V7.X Business Certification is that it offers an optional assessment test as well the certification test. The assessment test contains the same number of questions and has the same passing score as the certification test. The assessment test is designed to help you to prepare for the full certification test. The assessment test does not confer any level of certification.
  2. IBM Training and Skills
    What IBM Skills Do You Want To Learn Today?
  3. IBM Cúram Product Enablement
    The official IBM YouTube channel for technical videos that help you to get quickly up to speed with discrete configuration scenarios.
  4. IBM Watson Health: Health and Social Programs
    The official IBM YouTube channel for ideas and innovations for improving health and human service delivery around the world.



Support Resources

  1. IBM Support with Watson: Submitting an electronic ticket
    After you Submit a Service Request (SR), the Watson Retrieve and Rank service intercepts and analyzes your ticket.
  2. IBM Support with Watson: Omnibox
    Selected IBM products now feature the IBM Support omnibox, which uses Watson to concurrently process and respond to thousands of questions in IBM Support.
  3. Stay informed of critical IBM software support updates with My Notifications
    One of the best ways to prevent problems and to stay informed of critical support updates for your IBM software products is to take advantage of My Notifications.
  4. IBM Software Redbooks
    Hundreds of IBM Redbooks publications are available for downloading.
  5. IBM developerWorks
    An IBM resource for developers and IT professionals.
  6. dwAnswers
    Do you have a question relating to the Curam product? The dW Answers forum can be used by both clients and IBMers to ask product related questions so why not try posting to the new dW Answers forum using the tag ‘curam’ to engage with our Support community.
  7. V.R.M.F Maintenance Stream Delivery Vehicle terminology explanation
    Maintenance Delivery Vehicle (MDV) terminology that is being implemented throughout the IBM product lines
  8. IBM Cúram Social Program Management PDF Library
    Product documentation in PDF format
  9. Hardware requirements for Cúram Social Program Management (SPM) Development and Test Environments
    What are the minimum hardware requirements for Cúram SPM development and test environments?
  10. Collecting Data for Cúram Social Program Management issues
    What information should be collected for issues in IBM Cúram Social Program Management in order to assist IBM Support with their investigations

Document information

More support for: Cúram Social Program Management

Software version: 5.2.6, 6.0.3, 6.0.4, 6.0.5, 6.1.0, 6.1.1, 6.2.0, 7.0.0, 7.0.1

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows, z/OS

Reference #: 7038717

Modified date: 29 September 2017


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