IBM Support

IBM Case Foundation installation gives warning messages on Windows platform.

Release notes


Installation of IBM Case Foundation gives “Install Complete with Errors” on Microsoft Windows and logs warning messages in the installation log file.


The IBM Case Foundation installation program logs two "Failed to apply ANSI encoding" warning messages in the installation log file, and the program finishes with the “Install Complete with Errors” panel. These warnings occur because the program tries to apply ANSI encoding to the scripts that create registry entries in the Windows registry.

These warning messages occur on all Windows platforms in the cases of either a fresh installation or an upgrade. These warnings can be ignored and don't have any impact on the product functionality.

Document information

More support for: Case Foundation
Case Analyzer

Software version: 5.2

Operating system(s): Windows

Reference #: 7038085

Modified date: 21 March 2013

Translate this page: