IBM Support

IBM Content Navigator known issue: Folders cannot be created by using folder entry templates from the content list (IBM FileNet P8)

Product documentation


You cannot create a folder by using a folder entry template from the content list because the action retrieves the wrong dialog box.


When you try to create a folder by double-clicking a folder entry template from the content list, the New Folder by Using Entry Template dialog box does not open. Instead, the Add Document by Using Entry Template dialog box opens.

Resolving the problem

To add a folder by using an entry template, start the entry template from the global toolbar instead of the content list.

On the global toolbar, click New Folder Using Entry Template.

Cross reference information
Segment Product Component Platform Version Edition
Enterprise Content Management FileNet Content Manager

Document information

More support for: Content Navigator

Software version: 2.0.1

Operating system(s): AIX, Linux, Linux on System z, Windows

Reference #: 7036997

Modified date: 03 January 2013