IBM Support

Known issue: When a hold notice containing the $interviewurl variable is sent to a user with an invalid email address, the virtual interview details report will incorrectly report that the user has replied to the notice.

Product documentation


Abstract

When a hold notice containing the $interviewurl variable is sent to a user with an invalid email address, the virtual interview details report will incorrectly report that the user has replied to the notice.

Content


Example:
1. Create a hold notice containing an embedded virtual interview.
2. Add $interviewurl as the variable.
3. Include 3 recipients (R1, R2, R3) with valid email addresses and fourth recipient (R4) with an invalid email address and publish the notice.
4. Run the Notice Sender Timer task.
5. Generate a virtual interview details report from the matter dashboard page.

Actual results: The report shows a recipient count of 4, Error count of 1 and No Reply count of 4.
Expected results: It should be recipient count of 4, Error count of 1 and No Reply count of 3.

Expected results: It should be a recipient count of 4, Error count of 1 and No Reply count of 3.


Document information

More support for: IBM Atlas Suite

Software version: 6.0.1.4

Operating system(s): Linux, Solaris, Windows

Reference #: 7036902

Modified date: 2012-12-21