Information Platforms and Solutions Quarterly Newsletter (Q4 2012)

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The Information Platforms and Solutions Quarterly Newsletter is your trusted source of Information Management Support news, including useful tools, important product updates and fixes, upcoming key support dates, top technotes, and more.

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Q4 2012

Welcome to the first quarterly newsletter from IBM Software Information Platforms and Solutions (IP&S) Support! Our Support experts have created this newsletter as a comprehensive source of support information for you, including useful tools, important product updates and fixes, upcoming key support dates, top technotes, and more. To ensure you receive this newsletter each quarter, subscribe or update your subscription settings in MyNotifications to include Product Information and Publications. Click here to view a tutorial. Our Support team is getting ready for the Information on Demand Conference, Oct 21-25 in Las Vegas. If you are attending the conference, visit us at booth #832 in the EXPO to discover how you can get even more value from your InfoSphere software with Subscription and Support. I hope you find this newsletter valuable and come back to visit our newsletter site regularly. I look forward to seeing many of you at IOD. Gene Faessler Director, Worldwide Information Platforms & Solutions Support

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Features Automate your diagnostic data collection with ISA Lite Learn new technologies faster with IBM Education Assistant Find fixes fast on the IBM Support Portal Connect with us through Social Media	Products InfoSphere Information Server InfoSphere Replication Server InfoSphere Change Data Capture	InfoSphere Master Data Management Server InfoSphere Master Data Management Collaboration Server InfoSphere Master Data Service (Initiate)

Automate your diagnostic data collection with ISA Lite

Are you looking for a simple way to collect data and complete diagnostic testing, symptom analysis, and prerequisite checking for your InfoSphere installation? Look no further than the IBM Support Assistant (ISA) Lite tool.

When you are working with us to resolve an issue, leveraging ISA Lite for data collection saves time for you and for your analyst, resulting in a faster time to resolution. ISA Lite is also able to automatically FTP collected files to IBM Support.

You will also find ISA Lite useful to:

Review your Information Server configuration and compare environments
View a Health Check to visualize your installation topology and communication channels
Troubleshoot data collection
Repair or remove InfoSphere DataStage projects

ISA Lite is available for:

InfoSphere Information Server
InfoSphere Master Data Service

Click here for more information and subscribe to it to be notified when new versions are available.

Learn new technologies faster with IBM Education Assistant

IBM Education Assistant (IEA) is a broad collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements. Available 24x7 at no additional cost, IEA will:

Help you get up to speed with new technologies faster
Step you through complex tasks with visual and audio presentations
Provide you with a reference by downloading slides with complete speaking notes

Click here to access IBM Education Assistant. Get notified when new modules are available by subscribing to Techdocs on MyNotifications and following IEA on Twitter and Facebook.

Find fixes fast on the IBM Support Portal

To find fixes for your product, visit the IBM Support Portal and select your products in the Product List. Click the Downloads tab at the top of the screen and view the Downloads and Fixes module. The first link in this module will connect you with fixes for your product.

You can also watch this video to learn more.

Connect with us through Social Media

We want to hear from you! Join the conversation about Information Platforms & Solutions Support by:

InfoSphere Information Server

News and Education: XML Pack 3.0 for DataStage adds internal schema library management functionality that offers superior support for complex schemas and advanced capabilities to simplify parsing and composing complex XML documents. The XML Stage uses a custom GUI interface designed to make the complex task of defining hierarchical relationships and transformations more convenient and manageable. Learn more: InfoSphere DataStage for Enterprise XML Data Integration.	Top Technotes: Information Server Fixes requiring post-installation steps: After installing a release or fix pack, in some cases there are manual steps which must be completed after the installation in order for some fixes or changes to work properly. For version 8.5 For version 8.7 Parallel Framework changes may require job modifications Information Server Version 8.7 Compatibility

InfoSphere Replication Server

News and Education: Did you know? Replication programs (Capture, Apply and Alert monitor) use IPC files. IPC means Inter process communication. Replication commands that are used to check the status, modify startup parameters, run traces, or stop the replication programs communicate with the programs via the IPC file. Learn more. InfoSphere® Data Replication V10.1.2 packages updates for InfoSphere Data Replication, InfoSphere Change Data Capture, InfoSphere Change Data Delivery, and InfoSphere Change Data Delivery for Information Server into a single offering, giving you considerable flexibility in your choice of data replication technologies and solutions.	Important Links: Replication Server on the Support Portal - provides access to Technotes, Flashes, Alerts z/OS Replication Server Latest APARs - provides details on recent APARs Replication Roadmaps - provides tutorials, IBM Redbooks, documentation, and more Q Replication SQL Replication Replication Server and DB2 Documentation: For LUW For z/OS Good Reads: IBM Data Replication Updated for DB2 10 on UNIX and Windows DB2 best practices: Combining IBM DB2 pureScale with Q Replication for scalability and business continuity Tips and Tricks: Prefixing your search within the Information Center will help return a smaller result set: q replication <search keyword> or sql replication <search keyword> Search the Support Portal with the message ID of an error message to find the most relevant results

InfoSphere Change Data Capture (CDC) (previously Transformation Server)

News and Education: IBM InfoSphere Data Replication, Change Data Capture, and Change Data Delivery introduce new capabilities that continue to extend and improve real-time data integration across heterogeneous environments. Advancements include: Native Netezza Apply XA Support for Oracle and DB2 Fast Apply Click here to learn more. Transformation Server has been renamed IBM InfoSphere Change Data Capture IBM Transformation Server versions 3.x, 4.x, 5.x, and 6.0 and IBM Transformation Server for z/OS versions 4.x, 5.2, and 5.3 will reach End of Service on September 30, 2012	Top Technotes: Fix list for InfoSphere CDC Collecting InfoSphere CDC data for Support IBM InfoSphere Change Data Capture Management Console Tracing and Support Assistant InfoSphere Change Data Capture and InfoSphere Change Data Delivery Downloads How to download fixes for CDC Select critical columns to filter rows

InfoSphere Master Data Management Server (MDMS)

News and Education: Searchable Information Center contains information describing the InfoSphere Master Data Management Server (MDMS) version 10.0 technology and features. Become a Certified Developer on InfoSphere MDMS via the IBM Professional Certification site. Check for available InfoSphere MDMS offerings on the IBM Training site. Select "Training search" and use keyword "MDM".	Top Technotes: Roll up iFix for IBM InfoSphere MDMS - The "roll up interim fix" is an interim fix (iFix) that includes all the previous iFixes in the same VRM (Version/Release/Modification) Access this program to determine the version of InfoSphere MDMS you have installed and/or hot fix(es) you have applied. Specific steps are required to apply an InfoSphere MDMS hot fix to a RAD or RSA workspace IBM InfoSphere MDMS Releases and Requirements

InfoSphere Master Data Management Collaboration Server (MDMCS)

News and Education: InfoSphere Master Data Management Server for Product Information Management (MDM Server for PIM) has been renamed InfoSphere Master Data Management Collaboration Server (MDMCS) Searchable Information Centers containing the full product documentation can be found here for all supported versions of InfoSphere MDMCS. Check for available InfoSphere MDMS offerings on the IBM Training site. Select "Training search" and use keyword "MDM". You can now find IBM blogs of interest to MDMCS clients. Follow the link and happy reading! IBM Education Assistant: Introduction to important scripts and tools How to install IBM InfoSphere MDMCS v10.0.0 How to configure the IBM InfoSphere MDMCS using env_settings.ini file How to install the sample Portal package How to install Scripting Workbench for InfoSphere MDMS for Product Information Management IBM InfoSphere MDMCS: A complete solution Creating a custom tool	Top Technotes: How to upload a copy of the Database Schema of InfoSphere MDMCS to the IBM Support System Collecting Data for IBM Support - the pimSupport.sh script generates and collects diagnostic information about the application server environment including the logs. On July 1, 2012 the InfoSphere MDM Server for PIM 9.0.0 release was merged with version 9.1.0. Future fixpack naming for all 9.x releases will reflect this integration beginning with 9.1.0 FP009. Activate debug logging, a very common requirement during PMR investigation Understanding and preventing hashmap deadlock

InfoSphere Master Data Service (MDS)

News and Education: IBM Education Assistant: Patch releases 101 Log files 101 Understanding Master Data Engine searching Overview of the Message Broker Suite Introduction to buckets for searches and comparisons Support Technical Exchange replay: IBM Initiate Introduction to Algorithms	Top Technotes: Understand InfoSphere MDS Enterprise IDs: Description of Enterprise IDs How IDs are used How IDs are assigned Understand IBM Initiate Dynamic Task Model MDS Quick Start Guide How to create a PMR using the IBM Service Request Tool How to choose InfoSphere MDS products on the IBM Support Portal How to Download fixes for IBM Initiate patch releases from Fix Central How to get Inspector to display the most current attributes for an entity How to run the IBM Initiate mpimshow utility How to zip the workbench project Successfully authenticating to Inspector and Web Reports after upgrading to version 9.7

*Cross reference information*
Segment	Product	Component	Platform	Version	Edition
Information Management	InfoSphere DataStage
Information Management	InfoSphere Information Server
Information Management	InfoSphere QualityStage
Information Management	InfoSphere Information Analyzer
Information Management	InfoSphere Metadata Workbench
Information Management	InfoSphere Business Glossary
Information Management	InfoSphere FastTrack
Information Management	InfoSphere Information Services Director
Information Management	InfoSphere Global Name Recognition
Information Management	InfoSphere Blueprint Director
Information Management	InfoSphere Master Data Management Server
Information Management	WebSphere Product Center
Information Management	InfoSphere Master Data Management Server for Product Information Management
Information Management	WebSphere Customer Center
Information Management	IBM Initiate Master Data Service
Information Management	InfoSphere Master Data Management Custom Domain Hub Stand Alone
Information Management	InfoSphere Traceability Server
Information Management	InfoSphere Master Data Management Collaboration Server
Information Management	IBM Industry Models
Information Management	InfoSphere Change Data Capture
Information Management	InfoSphere Replication Server
Information Management	InfoSphere Federation Server
Information Management	InfoSphere Classic Federation Server for z/OS
Information Management	InfoSphere Classic Replication Server for z/OS
Information Management	InfoSphere Change Data Capture for Oracle Replication
Information Management	InfoSphere Classic Data Event Publisher for z/OS
Information Management	InfoSphere Identity Insight

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IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

Document information

InfoSphere Information Server

Software version:
8.0.1, 8.1, 8.5, 8.7, 9.1

Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows

Reference #:
7036815

Modified date:
2013-01-23

Information Platforms and Solutions Quarterly Newsletter (Q4 2012)

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